Wells Fargo

Service Now Senior Engineer

Wells Fargo$108K — $130K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of software engineering experience or equivalent
  • 3+ years of ServiceNow experience
  • 3+ years of ServiceNow experience with Service Catalog
  • 3+ years of experience implementing ServiceNow
  • 3+ years of API development and integration experience
  • 2+ years of GenAI/Agentic AI development experience
  • ServiceNow certifications: CSA, CIS, and CAD required

Responsibilities

  • Lead initiatives and deliverables within technical domains
  • Contribute to large-scale strategy planning
  • Design, code, test, debug, and document technology projects
  • Review and address complex technical challenges
  • Resolve technical issues and guide a team
  • Collaborate with peers and managers to meet goals
  • Work with an Agile Scrum team both onshore and offshore
  • Leverage AI tools to enhance development processes

Benefits

  • Hybrid work environment: in-office 3 days, remote 2 days
  • Opportunity to work on enterprise-scale solutions
  • Cutting-edge work with AI-enabled development practices
  • Engagement in large-scale strategy planning
  • Exposure to a dynamic Agile development environment
Full Job Description
This role is a hybrid position and in the office three days a week and work from home two days a week.

The role is seated in the city posted on the req.

There is no visa sponsorship or visa transfers for this position.


If you're a ServiceNow builder, not a ServiceNow administrator, this opportunity is for you. You'll own the delivery of enterprise-scale solutions, implementing APIs, integrations, workflows, and Service Catalog capabilities while supporting a bi-weekly release cycle.

We're looking for a certified ServiceNow expert who combines strong engineering capabilities with AI-enabled development practices and excels at partnering across teams to turn business requirements into scalable, production-ready solutions.

In this role, you will:

  • Lead moderately complex initiatives and deliverables within technical domain environments
  • Contribute to large scale planning of strategies
  • Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments
  • Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures
  • Resolve moderately complex issues and lead a team to meet existing client needs or potential new clients needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements
  • Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals
  • Lead projects and act as an escalation point, provide guidance and direction to less experienced staff
  • Work with Agile Scrum Team composing of delivery team members located both onshore and offshore.
  • Demonstrate proficiency in using AI-assisted development and analysis tools (e.g Github Copilot, NowAssist, and approved code centric agents)
  • Leverage AI to accelerate system design, coding, testing, analysis and troubleshooting
  • Apply strong technical judgement when validating and integrating AI-assisted outputs into solutions
  • Understand and account for model limitations, security risks and operational considerations.
  • Apply AI responsibly in development and production environments

Required Qualifications:
  • 4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 3+ years of ServiceNow experience
  • 3+ years of ServiceNow experience with Service Catalog
  • 3+ years of experience implementing ServiceNow
  • 3+ years of experience with Agile in a development environment
  • 3 + years of API development and other integration framework
  • 2+ years of GenAI/Agentic AI development using tools such as NowAssist, Tachyon and other AI modelling tools
  • ServiceNow certifications: (CSA) Certified Systems Administrator, (CIS) Certified Implementation Specialist, AND (CAD) Certified Application Developer
  • Support ServiceNow platform upgrades and patches during off-hours, production releases and validate Service Catalog implementations

Desired Qualifications:

  • Web Services and integration experience
  • Knowledge and understanding of technology architecture: solutions involving API development
  • Ability to develop reports and metrics
  • Knowledge and understanding of all phases of project development and testing lifecycle
  • Experience in testing automation using Testing tools such as ATF, Playwright, Octane and others
  • Experience using the team collaboration software Confluence
  • Other ServiceNow Certifications

Job Expectations:
  • Wells Fargo will only consider candidates who are presently authorized to work for any employer in the United States and whodo notrequire work visa sponsorship or a work visa transfer from Wells Fargo now or in the future in order to retain their authorization to work in the United States.
  • Willingness to work on-site 3days a week, 8hours a day, at stated location on the job opening (This position offers a hybrid work schedule)
  • Relocation assistance is not available for this position

Posting End Date:

2 Sep 2026

*Job posting may come down early due to volume of applicants.

About Wells Fargo

Wells Fargo Careers

Joining Wells Fargo means becoming part of a distinguished financial institution that has been a cornerstone of innovation and leadership in the banking industry. At Wells Fargo, we offer a plethora of job opportunities designed to empower your career growth and development in a diverse and inclusive environment.

Work You’ll Do

At Wells Fargo, you will be part of a team that values diversity and is committed to fostering an inclusive culture. We are looking for professionals who are eager to drive innovation and lead with integrity. Our employees are our greatest asset, and we invest in their professional growth through comprehensive leadership and diversity training programs that are recognized industry-wide.

Explore a Multitude of Career Paths

Whether you're interested in a position in finance, IT, customer service, or management, Wells Fargo has career opportunities in various fields. Our team members benefit from job stability, competitive benefits, and a culture that values and rewards performance and dedication.

Internship Programs

Kickstart your career with a Wells Fargo internship. Our programs provide invaluable industry exposure, professional skills development, and networking opportunities that often lead to full-time employment offers. Interns at Wells Fargo work on real projects, solve actual challenges, and gain the mentorship of seasoned professionals.

Professional Growth and Development

We believe in nurturing the potential of our employees. Wells Fargo offers robust training programs and resources to help every team member excel in their current roles and prepare for future challenges. Growth at Wells Fargo is not just about climbing the career ladder but expanding your skills and expertise to add value to our team and customers.

Benefits and Rewards

Wells Fargo is committed to the well-being of our team members. We offer a comprehensive benefits package that includes health care, retirement plans, and generous paid time off. Additionally, we provide unique perks like employee discounts, adoption assistance, and tuition reimbursement.

Join Our Team

Discover the opportunities waiting for you at Wells Fargo by exploring open positions that match your skills and interests. We are continuously hiring and looking for individuals who bring creativity, passion, and a drive to serve our customers.

Stay Connected

Keep up to date with the latest from Wells Fargo Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and get insider tips on crafting the perfect resume and acing your interview.

Networking and Innovation

At Wells Fargo, networking and innovation go hand in hand. We encourage our employees to connect across departments and roles to foster new ideas and strategies that lead to groundbreaking solutions.

Empower Your Career

Step into a role at Wells Fargo where your skills will be honed, your achievements recognized, and your career can flourish. We're not just filling positions; we're building leaders who are equipped to navigate the complexities of the financial world. Join Wells Fargo today and be part of a team that’s redefining the future of banking.
Learn more about Wells Fargo
Size
246,577 employees
Market Cap
$155.2 billion
Industry
Net Income
$3.3 billion
Founded
1852
5 Year Trend
-5.9%
NASDAQ

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