United Rentals

Service Manager

United Rentals • $80K — $120K *
Plainfield, NJ 07060In-Person
Transportation
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • High School diploma required; trade-school degree a plus; bachelor’s degree preferred.
  • Valid driver's license with acceptable driving record.
  • Extensive Equipment Fleet Maintenance and leadership experience.
  • 5 years of service and maintenance experience and a minimum of 3 years supervisory experience.
  • Strong motivational and leadership skills.
  • Excellent customer service skills.
  • Strong knowledge of maintenance accounting and P&L.
  • Basic computer skills (Excel).

Responsibilities

  • Motivate, coach, and train technicians to exceed time & quality standards.
  • Staff location adequately based on skills and workload.
  • Manage R&M, P&L, and associated costs/budget.
  • Lead and continuously improve all service and maintenance performance metrics.
  • Oversee parts department activities for optimal productivity and cost control.
  • Evaluate performance and promote necessary training of team members.
  • Promote a culture of safety and accountability through leadership.

Benefits

  • Opportunity to lead and build a successful location.
  • Engage in continuous improvement efforts for service and maintenance processes.
  • Potential career growth through skills development and team leadership.
  • Work in a supportive, team-focused environment.
  • Involvement in diverse operational aspects, from customer service to financial management.
Full Job Description

As a Service Manager, you’ll be the leader of a major maintenance enterprise. You’ll have the opportunity to hire and motivate an amazing team of Service Technicians. You’ll continually improve efficiency and customer satisfaction, by ensuring equipment is properly maintained and repaired. You will work closely with the Branch Manager, and help build a profitable location with your leadership, service and maintenance knowledge, and business management.

What you'll do:

  • Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes

  • Staff location adequately based on skills and workload

  • Responsible for R&M, P&L and associated costs/budget

  • Lead, plan, measure and continuous improvement of all service and maintenance performance metrics

  • Oversee parts department activities, to ensure optimal customer service, technician/shops/OEC productivity and cost control

  • Evaluate performance and promotability of team members. Identify and provide necessary skills training and regular coaching

  • Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication

  • Other duties assigned as needed

Requirements:

  • High School diploma required; trade-school degree a plus; bachelor’s degree preferred

  • Valid driver's license with acceptable driving record

  • Extensive Equipment Fleet Maintenance and leadership experience

  • 5 years’ service and maintenance experience and a minimum of 3 years supervisory experience

  • Strong motivational and leadership skills

  • Excellent customer service skills

  • Strong knowledge of maintenance accounting and P&L

  • Basic computer skills (Excel)

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures. 

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.

Compensation Range:

$80,665.00 - $120,995.00

About United Rentals

United Rentals Careers

Join the dynamic team at United Rentals, the largest equipment rental company in the world, and be part of a community that thrives on innovation, leadership, and diversity. At United Rentals, we offer unparalleled job opportunities and a culture that fosters growth and professional development.

Work You’ll Do

At United Rentals, you’ll engage in meaningful work that directly impacts our success and propels your career forward. You will be part of a team that is committed to excellence and leadership in the industry. Our employees are equipped with top-tier tools and technology, allowing them to deliver best-in-class service.

Explore Our Job Opportunities

Whether you’re looking for a position in management, sales, operations, or customer service, United Rentals provides a breadth of opportunities to advance your career. Our robust employment process ensures that we match the right skills with the right roles, ensuring success for both our employees and our company.

Internship Programs

Kickstart your career with United Rentals through our internship programs. These opportunities are designed to give you hands-on experience and insights into the day-to-day operations of the world’s leader in equipment rental. Interns at United Rentals gain invaluable skills, work on challenging projects, and learn from leaders in the industry.

Benefits and Culture

United Rentals is committed to the growth and well-being of our team members. We offer competitive benefits packages that support the health, happiness, and security of our employees and their families. Our culture is one of inclusivity and innovation, where every team member’s contribution is valued and diversity is celebrated.

Professional Development and Training

Invest in your future with United Rentals’ leadership and diversity training programs. Our commitment to your professional development is demonstrated through continuous learning opportunities, including workshops, seminars, and networking events. These resources are designed to enhance your capabilities and prepare you for future leadership roles within the company.

Join Our Team

Are you ready to advance your career at United Rentals? Explore the various hiring paths we offer, from direct applications to networking events. Prepare your resume, sharpen your interview skills, and connect with us to discover how your talents can be best utilized at United Rentals.

Stay Connected

Keep up to date with the latest career tips, company news, and industry insights by joining our community. Personalize your experience by subscribing to job alert emails tailored to your career preferences and be the first to know about new openings and opportunities. At United Rentals, your career journey is supported at every step by our commitment to innovation, leadership, and a workplace culture that prizes diversity and personal growth. Join us and help shape the future of the equipment rental industry.

Search United Rentals Jobs

Ready to make a move? Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with United Rentals today and transform your potential into performance.

Read Careers Blog

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Learn more about United Rentals
Size
20,400 employees
Market Cap
$24.5 billion
Industry
Real Estate & Construction
Net Income
$890 million
Founded
1997
5 Year Trend
+11%
Revenue
$8.5 billion
NASDAQ
URI
* Ladders Estimates

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