Service Manager

S and J Plumbing

$100K — $140K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Proven leadership experience in a service-oriented role.
  • Strong communication skills with a positive outlook.
  • Capability to drive personal and professional growth in team members.
  • Commitment to providing exceptional customer satisfaction.
  • Track record of achieving business goals through team performance.
  • Detail-oriented and capable multi-tasker with good presentation skills.
  • Proficient in Microsoft Office applications.

Responsibilities

  • Recruit, hire, and train field technicians to elevate service quality.
  • Collaborate with dispatch to ensure optimal technician assignments.
  • Set a positive daily tone for the service department.
  • Inspire and motivate technicians to meet performance goals.
  • Train and develop team members, holding them accountable to high standards.
  • Support the team both professionally and personally, enhancing their work experience.

Benefits

  • Join a team that values your contributions and fosters opportunities for growth.
  • Impact the success of the company directly through your leadership.
  • Work in an appreciative environment that prioritizes team and customer satisfaction.
Full Job Description
Service Manager

You're the BEST and you want to join a team that appreciates you, where you can create your own opportunities. S&J Plumbing is looking for a Service Manager to build and lead an ideal service department with the best in the industry working for you!

What You Will Do
  • Recruit, hire, train, and improve the field technicians.
  • Work with the dispatch department to make sure the right technician goes to the right job.
  • Bring more energy than you take, because you will set the tone every day for the entire department.
  • Inspire technicians to hit their goals.
  • Train, develop, and hold your team accountable to exceptional performance standards.
  • Assist your team and be of service to them both professionally and personally.

Desired Skills and Experience
  • Leadership qualities, experiences, and aspirations.
  • Ability to communicate positively and constructively.
  • Possess the ability to inspire both personal and professional growth in our team members.
  • Ability to provide unparalleled customer satisfaction.
  • Ability to drive team performance to achieve all business goals and objectives.
  • Be detail-oriented and a highly organized multi-tasker with good presentation skills and the ability to convey confident and decisive messages in a fast-paced and goal-driven environment.
  • Be proficient using a computer and Microsoft Office applications (Excel, Word & PowerPoint).

If you want to be part of something bigger than just a job - make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about S and J Plumbing by visiting www.SandJplumbing.com

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