Service Manager

JX Enterprises, Inc

$81K — $100K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or equivalent; Associate degree preferred
  • 5+ years in service roles, including supervisory experience
  • Valid driver’s license (CDL required or ability to obtain)
  • Proven leadership skills with employee development
  • Strong customer service and communication abilities
  • Intermediate computer skills (Google apps and business systems)
  • Curious, entrepreneurial mindset with a passion for continuous growth

Responsibilities

  • Lead the local team with integrity and open communication
  • Set and enforce operational standards and conduct audits
  • Implement strategies to exceed customer expectations
  • Manage resources effectively, including time and materials
  • Drive continuous improvement initiatives
  • Recruit qualified team members in collaboration with HR
  • Support business needs through dynamic duties as assigned

Benefits

  • Competitive compensation package
  • Support for health and financial well-being
  • Focus on professional development
  • Collaborative and respectful work environment
  • Opportunities for growth within a fast-paced company
Full Job Description
Job Type

Full-time

Description

Your Next Big Career Move: Service Manager

Your Next Big Career Move: Service Manager located in Bolingbrook, IL.

Shift: Monday - Friday 8:00am - 4:30pm

The Opportunity (Job Purpose):

Are you ready to make a visible impact? As our next Service Manager, you will play a crucial role in leading our local team. We are looking for an energetic, solutions-oriented professional who thrives in a collaborative, fast-paced environment and is eager to grow with us.

What You'll Do Day-to-Day (Essential Duties & Responsibilities):
  • Lead with integrity, communicate openly, empower team members, provide feedback, and treat everyone with respect.
  • Set and enforce standards, conduct audits, and foster improvement.
  • Seek feedback, exceed expectations, address concerns, and anticipate needs of customers.
  • Be proficient in technology, multitasking, adaptability, and time management
  • Manage resources (time, labor, equipment, materials) efficiently.
  • Drive continuous improvement
  • Recruit qualified candidates with HR.
  • Collaborate closely with team members and leadership to continuously cultivate positive experiences for our customers.
  • Perform other dynamic duties and responsibilities as assigned to support business


What We're Looking For (Qualifications & Skills):
  • Education & Experience: High school diploma or equivalent (Associate degree preferred)
  • Minimum of 5 years in a relevant capacity within a service setting, including supervisory experience, prior work as a Service Technician, and demonstrated conflict resolution skills
  • Valid driver's license (CDL required or ability to obtain)
  • Demonstrated leadership capabilities and expertise in employee development
  • Excellent customer service, communication, and multitasking skills
  • Intermediate computer skills (Google apps, computer-generated business systems)
  • Mindset: A curious mindset with an entrepreneurial "pioneering spirit," strong integrity, and a passion for continuous professional development.

Physical and Mental Demands:

The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.

The employee is occasionally required to sit; drive, use foot controls, use a personal computer; lift up to 100 pounds; work in high, precarious places; work with chemicals that require PPE and/or ventilation. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

What's In It For You? (The Perks & Benefits)

We believe in taking care of our people. JX Enterprises offers a highly competitive compensation package designed to support your health, financial future, and overall well-being.

Ready to Drive Your Career Forward?

If you have a strong work ethic, a passion for learning, and are ready to contribute to a workplace where you are valued, we want to hear from you!

Salary Description

$81,000-$100,000 (Depending on Experience)

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