Service Manager

Inception Plumbing

$90K — $130K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of plumbing industry experience
  • Strong technical knowledge of plumbing systems
  • Expertise in applying and understanding the Plumbing Code
  • Experience in coaching and mentoring
  • Proven skills in problem-solving and communication
  • Ability to recruit and develop team members
  • Leadership mindset focused on growth and accountability

Responsibilities

  • Conduct ride-alongs and provide coaching to technicians
  • Support Service Field Supervisors and Dispatchers
  • Address technical challenges and customer concerns
  • Recruit and interview future team members
  • Lead training and development initiatives
  • Review department performance metrics
  • Collaborate with leadership to improve operational processes

Benefits

  • Medical, dental, and vision insurance
  • Life insurance
  • Paid vacation and holidays
  • Weekly performance incentives
  • No weekend work or on-call rotations
  • 401(k) with company match
  • Uniforms provided
  • Opportunities for training and development
Full Job Description
Are you the kind of leader who gets more satisfaction from developing people than collecting personal wins? Inception Plumbing LLC is seeking a full-time Service Manager in Kansas City, MO who is passionate about leadership, technical excellence, and helping others succeed. This is an opportunity to shape the future of a growing service department while building future leaders and strengthening company operations. If you're ready to lead, inspire, and make a lasting impact, apply today!

Pay: We offer our Service Manager a competitive salary of $90,000-$130,000+ annually.

Benefits:
  • Medical, dental, and vision insurance
  • Life insurance
  • Paid vacation and holidays
  • Weekly Performance Incentives
  • No weekend work or on-call rotations
  • A 401(k) with company match
  • Uniforms
  • Trainings
  • And so much more!


WHAT ARE THE HOURS?

This is a full-time position working Monday through Friday from 8:00 AM to 5:00 PM.

WHAT DOES YOUR DAY ENTAIL?

As our Service Manager, you'll spend time conducting ride-alongs, coaching technicians in the field, supporting Service Field Supervisors and Dispatchers, solving technical challenges, assisting with customer concerns, recruiting future team members, and leading training and development initiatives. You'll also help technicians navigate difficult service calls, review department performance, improve operational processes, or collaborate with leadership to strengthen company systems. Every day will present a new opportunity to develop people, improve performance, and help your team succeed.

IS THIS THE PERFECT OPPORTUNITY FOR YOU?
  • Strong plumbing industry knowledge and technical expertise
  • Ability to apply and understand the Plumbing Code
  • Experience coaching, mentoring, and developing others
  • Strong problem-solving and communication skills
  • Ability to recruit, interview, and develop team members
  • Leadership mindset focused on accountability and growth


We're looking for a dependable, humble leader who enjoys building teams, strengthening systems, collaborating with others, and helping people become the best version of themselves.

If you're ready to build leaders, strengthen a team, and make a lasting impact within a growing organization, we encourage you to apply today! Our initial application process is quick, easy, and mobile-friendly, allowing you to take the first step toward an exciting leadership opportunity in just minutes.

Similar Jobs

More Jobs at Inception Plumbing

  • Service Manager
    $90K — $130K *
    Kansas City, MO 64118 (Clay County)
    Technical Services
    In-Person
  • Plumbing Installation Manager
    $90K — $130K *
    Kansas City, MO 64118 (Clay County)
    Real Estate & Construction
    In-Person

More Technical Services Jobs

Find similar Service Manager jobs: