Service Manager - HVAC

MasterTech Vehicle Protection Program

$95K — $125K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of residential or commercial HVAC experience required.
  • 2+ years in a leadership or management role.
  • Valid H2 or H3 HVAC license is mandatory.
  • EPA Certification necessary.
  • Strong technical troubleshooting and diagnostic skills essential.
  • High School Diploma or GED is required.
  • Valid driver's license with an acceptable driving record.

Responsibilities

  • Build and lead a high-performing HVAC service team.
  • Enhance customer satisfaction and drive bottom-line results.
  • Implement strategies for efficient service operations.
  • Manage scheduling and deployment of service technicians.
  • Monitor performance metrics and KPI-driven service outcomes.
  • Oversee compliance with safety and regulatory standards.

Benefits

  • Comprehensive health benefits including medical, dental, and vision.
  • Flexible spending accounts (FSA) and health savings accounts (HSA).
  • Short and long-term disability insurance.
  • Life and accidental death and dismemberment insurance.
  • Paid time off (PTO) and 10 paid holidays.
  • 401(k) matching program to help secure retirement.
Full Job Description
Job Description
An experienced Service Manager is required in Ashville NC. 5+ Years in residential or commercial HVAC is required along with previous leadership experience. Must posses a valid H2 or H3 license. Build a top tier team to make a direct impact on the bottom line and customer satisfaction.

Compensation:

$95,000 - $125,000/year

Up to 25% bonus

Weekly Pay

Benefits (Health, Dental, Vision, FSA, HSA, ST/LT Disability, Life and ADD Insurance)

PTO and 10 paid Holidays

401k matching program

Schedule:

Days: Monday - Friday

Requirements:

  • Current HVAC H2 or H3 License.
  • High School Diploma or GED.
  • EPA Certification.
  • Minimum 5 years of residential HVAC service experience.
  • Minimum 2 years of leadership, supervisory, or managementexperience.
  • Strong technical troubleshooting and diagnostic skills.
  • Valid driver's license with an acceptable driving record.

Preferred Qualifications:

  • Bachelor's Degree (BA/BS) preferred.
  • Geothermal HVAC experience is strongly preferred.
  • Experience using Service Titan or similar field servicemanagement software.
  • Experience with Lytx fleet safety and camera systems.
  • Experience managing KPI-driven service organizations.

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