FirstEnergy Corp

Service Manager

FirstEnergy Corp • $80K — $95K *
York, PA 17403In-Person
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in heavy-duty diesel repair, with 2+ years in a supervisory role
  • Strong knowledge of diesel engines, hydraulics, and electrical systems
  • Proven leadership and team management skills
  • Excellent customer service and communication abilities
  • Experience with service software and reporting tools is a plus

Responsibilities

  • Manage daily operations of the service department for efficient workflow
  • Supervise and mentor a team of diesel technicians
  • Schedule and prioritize work orders to meet customer expectations
  • Maintain strong customer relationships through clear communication
  • Ensure compliance with safety standards and company policies
  • Monitor parts inventory and coordinate with the parts department
  • Review service reports and KPIs to drive continuous improvement

Benefits

  • Comprehensive benefits package including medical, dental, and vision
  • 401(k) plan
  • Paid time off and holidays
  • Company-sponsored training
  • Supportive culture that values contributions and success
  • Career growth opportunities
Full Job Description
As the Service Manager you will oversee all aspects of the service department's operations, including team leadership, workflow management, customer service, and ensuring the highest standards of repair and maintenance are met. The ideal candidate will have extensive experience with diesel engines, strong leadership skills, and a proven ability to manage and develop a high-performing team.

Requirements

What You'll Do
  • Manage day-to-day operations of the service department, ensuring efficient workflow and timely repairs.
  • Supervise and mentor a team of diesel technicians, providing guidance, training, and performance feedback.
  • Schedule and prioritize work orders to meet customer expectations and minimize equipment downtime.
  • Maintain strong customer relationships by communicating clearly and effectively about diagnostics, estimates, repairs, and timelines.
  • Ensure compliance with safety standards, environmental regulations, and company policies.
  • Monitor parts inventory and work with the parts department to ensure timely procurement.
  • Review and analyze service reports, KPIs, and technician productivity to drive continuous improvement.
  • Collaborate with sales and operations teams to support business goals.

What you Bring:
  • 3+ years of experience in heavy-duty diesel repair, with at least 2 years in a supervisory or management role.
  • Strong knowledge of diesel engines, hydraulics, electrical systems, and diagnostic equipment.
  • Proven leadership skills and ability to manage a team effectively.
  • Excellent customer service and communication abilities.
  • Experience with service software and reporting tools a plus

Why Join Us?
  • Competitive salary based on experience - (For NY & NJ change to Base salary to $/year )
  • Comprehensive benefits package (medical, dental, vision, 401(k))
  • Paid Time off, holidays and company sponsored training
  • A supportive culture where your contributions drive visible success
  • Career growth opportunities

At Penn Power Group, we understand trucks, and we understand people. Apply to today if you are the go-to person in the shop and know your way around diesel engines and how to run a tight crew?

#WrenchLife #DieselService #ShopBoss #NowHiring #DieselTechsUnite #FleetFixer

Salary Description

$80 - $95k/yr

About FirstEnergy Corp

FirstEnergy is a diversified energy company headquartered in Akron, Ohio. Its subsidiaries and affiliates are involved in the generation, transmission and distribution of electricity, as well as energy management and other energy-related services. Its seven electric utility operating companies comprise the nation's fifth largest investor-owned electric system, serving 4.5 million customers within 36,100 square miles of Ohio, Pennsylvania and New Jersey; and its generation subsidiaries control more than 14,000 megawatts of capacity. Our Corporate Vision is to become a leading regional energy provider.

FirstEnergy Corp Careers

Join the dynamic team at FirstEnergy Corp, a leading energy company where innovation, leadership, and diversity are valued. As one of the most prominent energy providers, we offer unparalleled job opportunities that empower you to shape the future of energy.

Work You’ll Do

At FirstEnergy Corp, we are committed to enhancing the quality of life through sustainable practices and smart energy solutions. Our team is at the forefront of the energy sector, driving growth and transformation in an ever-evolving industry. By joining us, you will collaborate with skilled professionals dedicated to pioneering advancements in energy technology.

Explore a World of Opportunities

Whether you're seeking an entry-level position or a more senior role, FirstEnergy Corp provides a platform for professional growth and career advancement. Our diverse range of job opportunities in engineering, customer service, IT, and business management positions us as an ideal employer for ambitious candidates ready to make a significant impact.

Internship Programs

Kickstart your career with FirstEnergy Corp’s internship programs. These opportunities are designed to give you hands-on experience and insights into the energy sector, enhancing your skills and preparing you for future employment. Interns at FirstEnergy Corp gain valuable industry knowledge and practical skills, making them well-prepared for full-time roles within our company.

Culture and Benefits

FirstEnergy Corp is dedicated to fostering a workplace culture that embraces diversity and inclusion. We believe in providing our employees with a supportive environment where everyone can thrive. Our benefits package is comprehensive, including health, retirement plans, and continuous diversity training to ensure every team member can achieve their personal and professional goals.

Professional Development and Networking

We encourage continuous learning and development through a variety of training programs and leadership workshops. FirstEnergy Corp is committed to the professional growth of our employees, offering development programs that cater to enhancing leadership skills and expanding professional networks. Networking within the company and industry is supported and encouraged through various events and initiatives, helping you build valuable connections that can advance your career.

Join Our Team

Are you ready to make a difference? Search open positions that match your skills and interests on our Careers page. We are looking for passionate, curious, and innovative team players who are eager to drive change and excel in their careers. Prepare your resume, sharpen your interview skills, and get ready to join a company that values vision and hard work.

Stay Connected

Keep up to date with the latest news, insider perspectives, and career tips from FirstEnergy Corp. Subscribe to our job alert emails and never miss an opportunity to grow and excel with us. Explore the possibilities today and discover how you can contribute to the future of energy at FirstEnergy Corp. Join us in powering the future!

SEARCH FIRSTENERGY JOBS

Learn more about FirstEnergy Corp
Size
12,395 employees
Market Cap
$23.8 billion
Industry
Net Income
$1 billion
Founded
1997
5 Year Trend
+0.8%
Revenue
$10.7 billion
NASDAQ

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