Service Manager at Gill Chrysler Dodge Jeep Ram GMC

Gilroy Chrysler Dodge Jeep Ram

$84K — $180K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Previous automotive service management experience preferred
  • Strong leadership and team-building skills
  • Excellent communication and customer service abilities
  • Knowledge of dealership service operations and repair processes
  • Ability to analyze reports and drive performance improvements
  • Valid driver's license and clean driving record

Responsibilities

  • Manage daily operations of a high-volume service department
  • Lead, coach, and develop service advisors, technicians, and support staff
  • Monitor workflow, productivity, and repair quality
  • Ensure exceptional customer service and retention
  • Achieve departmental sales, gross profit, and CSI goals
  • Maintain compliance with manufacturer and dealership standards
  • Handle customer concerns professionally and effectively
  • Collaborate with parts and sales departments to maximize dealership performance

Benefits

  • Competitive performance-based compensation
  • Medical, dental, and vision benefits
  • Paid time off
  • Career growth opportunities
  • Supportive and professional work environment
Full Job Description
Service Manager

Gill Chrysler Dodge Jeep Ram GMC
Drive Performance. Lead a Winning Team.

Gill Chrysler Dodge Jeep Ram GMC is seeking an experienced and motivated Service Manager to lead our service department. This is an exciting opportunity for a proven automotive leader who is passionate about customer satisfaction, team development, and operational excellence.
Compensation

$7,000 to $15,000+ per month Performance-based compensation with earnings determined by departmental results, leadership effectiveness, customer satisfaction, and profitability.
Responsibilities
  • Manage daily operations of a high-volume service department
  • Lead, coach, and develop service advisors, technicians, and support staff
  • Monitor workflow, productivity, and repair quality
  • Ensure exceptional customer service and retention
  • Achieve departmental sales, gross profit, and CSI goals
  • Maintain compliance with manufacturer and dealership standards
  • Handle customer concerns professionally and effectively
  • Collaborate with parts and sales departments to maximize dealership performance
Qualifications
  • Previous automotive service management experience preferred
  • Strong leadership and team-building skills
  • Excellent communication and customer service abilities
  • Knowledge of dealership service operations and repair processes
  • Ability to analyze reports and drive performance improvements
  • Valid driver's license and clean driving record
Benefits
  • Competitive performance-based compensation
  • Medical, dental, and vision benefits
  • Paid time off
  • Career growth opportunities
  • Supportive and professional work environment

Join the Gill Automotive Group and help lead one of the region's top-performing service teams.

Apply today!

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