Service Manager

Air Conditioning Contractors of America

$95K — $110K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in HVAC/Electrical/Plumbing leadership or management role
  • In-depth knowledge of HVAC systems, troubleshooting, and maintenance
  • Valid local/state HVAC/Electrical/Plumbing certifications
  • Excellent leadership, organizational, and time-management skills
  • Strong interpersonal and communication abilities
  • Proficient in ServiceTitan or similar software, and basic Office applications

Responsibilities

  • Oversee all aspects of HVAC, Electrical, and Plumbing Service Operations
  • Manage a team of Service Technicians efficiently
  • Ensure high levels of customer satisfaction
  • Maintain and enhance service quality standards
  • Drive department performance and efficiency

Benefits

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
Full Job Description
Replies within 24 hours

Benefits:
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance


The Service Manager oversees all aspects of our HVAC, Electrical, and Plumbing Service Operations. This role involves managing a team of Service Technicians, ensuring customer satisfaction, maintaining high service standards, and driving department performance. The role requires strong leadership skills, extensive HVAC, Electrical, and Plumbing technical knowledge, and the ability to deliver exceptional service.

Requirements
  • Proven experience in HVAC/Electrical/Plumbing service, with at least 5 years in a leadership or management role.
  • Strong knowledge of HVAC systems/Electrical/Plumbing, troubleshooting, repair, and maintenance.
  • Valid HVAC/Electrical/Plumbing certifications and licenses as required by local/state regulations.
  • Strong leadership, organizational, and time-management skills.
  • Strong interpersonal and communication skills for working with clients and team members.
  • Proficiency with ServiceTitan or similar software and basic office applications (e.g., Microsoft Office).


Compensation: $95,000.00 - $110,000.00 per year

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