Overall Summary
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
Less than 1 year
Additional Information
You can also visit our website - https://www.larsonhyundai.com
Description
Larson Hyundai is hiring a Service Advisor / Service Writer for a high-volume service department with steady workflow, loyal customers, and strong earning potential.
If you are organized, customer-focused, and comfortable managing multiple repair orders throughout the day, this is an opportunity to build a long-term career with a growing dealership group.
This is a production-focused role where your communication, follow-up, and ability to manage workflow directly impact your income and success.
What You'll Get
• $74,000 - $136,000 annual earning potential
• Commission structure tied to performance and CSI
• Consistent workflow and strong repair volume
• Hyundai-focused training and development
• Career path into senior advisor and leadership roles
• Professional service team and strong technician support
Commission Structure
• 4.75% of RO parts & labor sales (CSI below zone)
• 5.25% (CSI above zone)
• 5.5% (Top 10% CSI performance)
What You'll Do
• Greet customers and write repair orders
• Schedule appointments and recommend maintenance services
• Communicate with technicians and keep jobs moving
• Provide updates throughout the repair process
• Manage multiple customers and RO's efficiently
• Deliver a strong customer experience from start to finish
What We're Looking For
• Service Advisor or customer service experience preferred
• Strong communication and multitasking skills
• Organized and dependable work style
• Comfortable in a fast-paced environment
• Team-oriented and customer-focused attitude
Benefits and Perks
• Medical, Vision & Dental Insurance
• Company-Paid Life & AD&D Insurance
• Supplemental Life, LTD, Accident, Hospital Indemnity & Pet Insurance
• Employee Assistance Program (EAP) & KOFE Financial Wellness Program
• 401(k) with company match and flexible contribution options
• PTO accrual starting day one plus paid holidays
• Vehicle Purchase Program with exclusive employee pricing
Apply Today
We are actively hiring and scheduling interviews immediately.
Requirements
• Provide above average Customer Service.
• Automotive dealership experience preferred, but not necessary.
• Ability to properly handle potentially stressful situations.
• Friendly, courteous, professional with a "team player" attitude.
• Self-motivated to work independently as well as part of a team.
• Ability to take direction well.
• Clear and concise communication skills
• Highly organized
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary Description
$74,000 - $136,000
Employment Position: Full Time
Salary: $74,000.00 - $136,000.00 Yearly
Salary is not negotiable.
Zip Code: 98409
