Service Consultant

Hyundai Motor America

• $60K — $120K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma required.
  • 1-3 years of experience in automotive service or a related field.
  • Strong communication skills to liaise between customers and technicians.
  • Ability to develop accurate service estimates and repair orders.
  • Familiarity with warranty and service contract coverage.

Responsibilities

  • Initiate automotive services by identifying vehicle performance issues.
  • Verify warranty and service contract coverage for customer vehicles.
  • Develop detailed estimates for required services and repairs.
  • Write and maintain accurate repair orders for customer records.
  • Act as a liaison between customers and technicians to ensure clear communication.

Benefits

  • Full-time employment with a stable schedule.
  • Opportunity to work in a customer-focused environment.
  • Engagement in a role that enhances communication skills.
  • Potential for career growth within the automotive service industry.
Full Job Description
Overall Summary

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Education

High School

Experience

1-3 years

Employment Position: Full Time

Salary: $60,000.00 - $120,000.00 Yearly

Salary is not negotiable.

Zip Code: 20176

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