Overall Summary
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
Less than 1 year
Additional Information
You can also visit our website - https://www.huntingtonbeachhyundai.com
Huntington Beach Hyundai
Pay: $70,000 to $110,000 annually
Schedule: Full-Time
What You'll Do
• Greet customers and act as the main point of contact throughout the service process
• Listen to customer concerns and accurately document vehicle issues
• Recommend maintenance and repair services based on vehicle needs
• Prepare estimates, write repair orders, and explain work clearly and professionally
• Communicate effectively with technicians to ensure timely and accurate repairs
• Deliver an exceptional customer experience that builds trust and loyalty
• What We're Looking For
• Previous Service Advisor experience preferred (automotive or dealership experience a plus)
• Strong customer service and communication skills
• Ability to multitask and work efficiently in a high-volume environment
• Basic automotive knowledge or willingness to learn
• Professional appearance and positive attitude
• Valid driver's license
We offer the best-in-class industry benefits:
• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs
This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes Commissions off Individual Sales and Individual Gross Profit, and bonuses based on Individual Manufacturer Approvability, Customer Pay Labor per RO, and Flat Rate Hours.
The Annual Estimated Earnings Range is $70,000.00 - $110,000.00.
Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.
Employment Position: Full Time
Salary: $70,000.00 - $110,000.00 Yearly
Salary is not negotiable.
Zip Code: 92647
