Service Consultant

Hyundai Motor America

• $60K — $110K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School diploma required
  • 1-3 years of experience in automotive service consulting
  • Strong communication skills to liaise between customers and technicians
  • Ability to develop accurate service estimates and repair orders
  • Familiarity with warranty and service contract coverage

Responsibilities

  • Initiate automotive services and repairs by identifying vehicle performance issues
  • Verify warranty and service contract coverage for customer vehicles
  • Develop detailed estimates for required services and repairs
  • Write and maintain accurate repair orders
  • Maintain comprehensive customer records and service history
  • Act as a liaison to ensure clear communication between customers and technicians
  • Ensure customer needs are understood and addressed by the service team

Benefits

  • Health, Dental, Vision, Life, and Disability insurance
  • 401(k) plan with company match
  • Paid Time-Off
  • Employee Stock Purchase Plan
  • Employee Vehicle Purchase Program
  • Structured, paid training with advancement opportunities
  • Pinnacle Awards Program
Full Job Description
Overall Summary

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Education

High School

Experience

1-3 years

Additional Information

Compensation may vary based on several factors, including individual performance, experience and market conditions.

What We Offer:
Health, Dental, Vision, Life, and Disability insurance
401(k) plan with company match
Paid Time-Off
Employee Stock Purchase Plan
Employee Vehicle Purchase Program
Professional work environment with job training, provided equipment, and advancement opportunities
Structured, paid training leading to manufacturer and Group 1 recognition
Pinnacle Awards Program

Employment Position: Full Time

Salary: $60,000.00 - $110,000.00 Yearly

Salary is not negotiable.

Zip Code: 20740

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