Applied Materials, Inc

Service Business Manager - AGS Etch Focal

Applied Materials, Inc • $147K — $202K *
Santa Clara, CA 95051In-Person
Technical Services
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Advanced degree or equivalent experience with 3+ years in semiconductor or service business.
  • Expertise in semiconductor equipment, particularly Etch products.
  • Experience in customer-facing roles like account management or business ownership.
  • Understanding of service business models including renewals and performance offerings.
  • Proven track record driving commercial outcomes and influencing cross-functional teams.
  • Strong analytical skills with proficiency in tools like Excel and Power BI.
  • Excellent communication skills for engaging customers and senior leaders.

Responsibilities

  • Own end-to-end service performance for strategic Etch customers.
  • Develop account-specific service strategies aligned with customer needs.
  • Act as the primary contact for identifying and shaping service opportunities.
  • Create customer-specific value propositions and pricing strategies.
  • Identify high-value service opportunities based on customer demand.
  • Lead value-based selling efforts to demonstrate ROI.
  • Collaborate with cross-functional teams to execute service deals and delivery.

Benefits

  • Work in a highly visible role impacting revenue growth and customer partnerships.
  • Opportunity to advance within a leading semiconductor firm.
  • Collaborative culture with cross-functional teamwork.
  • Engage in strategic customer relationships and account management.
  • Involvement with cutting-edge technology solutions including digital/AI services.
Full Job Description
About the Role

Applied Materials is seeking a Service Business Manager - AGS Etch Focal to lead strategic customer engagements and drive service business growth and penetration across customers. In this role, you will act as the single-threaded business owner for prioritized customers, responsible for identifying, shaping, and scaling high-impact service opportunities across the Etch portfolio. You will operate at the intersection of customer strategy, field execution, and product development, partnering closely with account, business development and sales teams, and product organizations to accelerate service adoption, and maximize customer value.

This is a highly visible role with direct impact on revenue growth, and long-term customer partnership outcomes.

What You'll Do

Customer Ownership & Strategic Engagement
  • Own end-to-end service business performance for assigned strategic Etch customers, with accountability for service growth, penetration, and profitability.
  • Develop account-specific service strategies aligned to customer roadmap, fab priorities, and technology transitions.
  • Act as the primary commercial focal for service opportunity identification, shaping, and closure.
  • Develop customer-specific value propositions, pricing strategies, and business cases for service offerings.
  • Strengthen customer engagement models with a focus on long-term value creation and partnership.

Opportunity Creation & Service Penetration
  • Identify and prioritize high-value service opportunities (ELS, performance services, upgrades, digital/AI-enabled services) based on customer needs and installed base analysis.
  • Lead value-based selling by articulating clear ROI tied to yield, uptime, cost, and ramp acceleration.

Cross-Functional Execution
  • Partner with Sales, Account Teams, and Field Operations to convert opportunities into executable deals and ensure successful delivery.
  • Enable sales through clear messaging, deal frameworks, and negotiation support.
  • Collaborate with Product Marketing, Engineering, and Operations to align service offerings with customer needs and close gaps.
  • Drive alignment across AGS, SBU, and regional teams to ensure consistent execution and prioritization.

Executive & Customer Communication
  • Lead customer-facing discussions to position service strategy and roadmap alignment.
  • Deliver executive-level updates on customer performance, opportunity pipeline, and growth strategy.


Minimum Qualifications
  • Advanced degree or equivalent experience with 3+ years of relevant industry experience.
  • Experience in semiconductor equipment, Etch products, service business, or fab operations.
  • Demonstrated experience in customer-facing roles, account management, or business ownership.
  • Understanding of service business models, including attach, renewals, and performance-based offerings.
  • Proven ability to drive commercial outcomes and influence cross-functional teams.
  • Strong analytical and financial skills, including experience with Excel, Power BI, or similar tools.
  • Excellent communication skills with ability to engage customers and senior leadership.


Preferred Qualifications
  • Experience managing or supporting strategic semiconductor accounts with revenue ownership or growth targets.
  • Deep understanding of Etch applications, and process challenges.
  • Experience driving service penetration, pricing strategy, or portfolio expansion.
  • Exposure to AI/digital service solutions, predictive maintenance, or data-driven service models.
  • Strong stakeholder management skills across field, BU, and corporate functions.
  • Customer-first mindset with ability to translate technical challenges into commercial opportunities.


Additional Information

Time Type:
Full time

Employee Type:
Assignee / Regular

Travel:
Yes, 10% of the Time

Relocation Eligible:
No

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

About Applied Materials, Inc

Applied Materials specialize in materials engineering solutions. They optimize equipment and fab operations through consulting, spare parts, services, and automation software. They also provide supply chain services from transactional spares through programs, rebuilds, and forecasted parts management. Their products and technologies include semiconductors, displays, roll web coating, solar, and automation software.

**Applied Materials, Inc. Careers**

Join the innovative world of Applied Materials, Inc., a leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our global team is driving innovation and growth in the industries we serve. This is where your expertise can make a true impact.

Work You’ll Do

At Applied Materials, Inc., you will be part of a company that prides itself on fostering a culture of innovation, diversity, and professional growth. As a member of our team, you will lead groundbreaking projects at the intersection of technology, leadership, and engineering excellence. We offer a variety of job opportunities that allow you to explore your potential and push the boundaries of what's possible.

Innovate and Lead

Join a team where innovation is at the heart of everything we do. You will work alongside the brightest minds in the industry, utilizing your skills to contribute to projects that are not only exciting but also crucial for technological advancements. Our leadership is committed to providing you with the guidance and support needed to achieve your career goals.

Career Growth and Opportunities

Whether you are looking for an internship, a full-time position, or leadership roles, Applied Materials, Inc. provides an array of career paths to help you achieve your professional aspirations. Our commitment to career growth is evident through extensive training programs and opportunities for advancement.

Diversity and Inclusion

At Applied Materials, Inc., we believe that diversity fuels innovation. We are dedicated to building a diverse team that reflects the global communities we serve. Our diversity training programs are designed to enhance collaboration and foster an inclusive environment where all employees can thrive.

Benefits and Culture

Our employees enjoy a range of benefits that support both their professional and personal lives. From health and wellness programs to competitive retirement plans, we ensure that our team is taken care of. The culture at Applied Materials, Inc. is built on collaboration, respect, and a commitment to excellence.

Join Our Team

Explore the job opportunities at Applied Materials, Inc. and find the position that matches your skills and passions. We are continuously hiring and looking for individuals who are curious, creative, and ready to drive innovation in a dynamic industry.

Stay Connected

Keep up to date with the latest company news, career tips, and industry insights by joining our network. Engage with us on professional networking platforms and stay ahead in your career journey.

Apply Now

Ready to take the next step in your career? Submit your resume, prepare for your interview, and join a team that’s dedicated to materializing the technologies of tomorrow. Discover the impact you can make at Applied Materials, Inc. and help us shape the future.

SEARCH APPLIED MATERIALS JOBS

--- This page for Applied Materials, Inc. Careers incorporates all the requested elements, maintaining the "Company Content Style" with a focus on innovation, career growth, and the dynamic team environment.
Learn more about Applied Materials, Inc
Size
27,000 employees
Market Cap
$80.7 billion
Industry
Manufacturing & Automotive
Net Income
$3.8 billion
Founded
1967
5 Year Trend
+11.9%
Revenue
$18.2 billion
NASDAQ
AMAT
* Ladders Estimates

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