DescriptionPrinciple BMW of San Antonio Service AdvisorAverage Earning Potential is 6,000K to 8,000K a monthRequirementsThe Service Advisor is a front line associate who is a liaison between the customer and the technician. They assist the customer with taking care of their vehicle, writing the repair order, facilitating the servicing and walking the customer's vehicle through the entire service process.
Responsibilities of the Service Advisor:
- Enthusiastically greet the service customers upon arrival.
- Effectively document service concerns.
- Ability to initiate automotive service and repairs by ascertaining performance problems and service requests.
- Coordinate with Certified Technicians to address service concerns.
- Communicate with customers throughout the service process.
- Must meet and exceed service goals set by management.
- Exceed the customer's expectations as to the overall experience.
Qualifications of the Service Advisor:
- OEM experience preferred not required
- 1 year experience in a Service Department required
- Previous auto service or sales experience.
- Must be proficient in English.
- Professional personal appearance.
- Ability to work comfortably with the public.
- Good verbal communication skills.
- Clean driving record and a valid driver license.
- Clear the criminal background and pre-employment drug screen
