Qualifications

• 5-7 years of experience as a service advisor, assistant lane manager, or service consultant
• Demonstrated ability to achieve high customer satisfaction
• Strong energy and enthusiasm for the automotive service industry
• Desire for a long-term career with a reputable organization
• High level of integrity, both personally and professionally
• Basic computer skills and openness to learning new software

Responsibilities

• Greet customers promptly and professionally
• Gather detailed customer and vehicle information
• Communicate vehicle symptoms as reported by customers
• Assess maintenance needs based on vehicle history and usage
• Prepare accurate cost estimates for repairs and parts
• Set follow-up timelines with customers
• Track vehicle progress and provide regular updates to customers
• Ensure final invoices accurately reflect completed work

Benefits

• Medical, dental, and vision insurance
• Paid vacation and sick leave
• Employee discounts and purchase plans
• Retirement savings plan (401(k))
• Participation in company events
• Work for a family-owned dealership since 1957