Trane Technologies

Service Account Manager

Trane Technologies$84K — $195K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of relevant experience or a bachelor's degree.
  • 3+ years in solution sales with proven sales success.
  • No degree? Relevant experience and skills matter here.
  • Strong desire to learn and connect customers with sustainable solutions.
  • Ability to engage multiple stakeholders and decision-makers.
  • Proven lead generation and relationship-building skills.
  • Strong financial acumen and a self-starting mindset.

Responsibilities

  • Identify and target new business opportunities early in the sales cycle.
  • Adopt a consultative selling approach to strengthen account relationships.
  • Facilitate client purchasing processes by developing business cases.
  • Build trust through consultative relationships, addressing client needs effectively.
  • Navigate conflicts to maintain customer trust amidst market changes.
  • Seek new leads and opportunities to enhance account value.
  • Organize and prioritize sales activities to meet targets.

Benefits

  • Comprehensive health, wellness, and financial benefits.
  • Supportive work culture with emphasis on efficiency and sustainability.
  • Opportunities for ongoing training and development.
  • Flexible schedule with local travel options.
Full Job Description
Where is the work:
On-Site (5 days)

As a Services Account Manager, you will join Trane's best-in-class Commercial HVAC team. This is an exciting opportunity to make a difference in building efficiency and sustainability through our Service offerings.

In this role, you are primarily responsible for delivering on our business strategy by developing long-term customer relationships with building owners and strengthening our existing customer base with a focus on providing customers a total solution for the most energy efficient buildings. You will bring your passion for solving problems, creating customer value, and building relationships to make an impact.

What you will do:
  • Effectively target and identify opportunities. Facilitate discovery and qualify opportunities early in the buying and selling process.
  • Take a consultative selling approach to pursue new business and grow existing account relationships by focusing on long-term relationships and addressing client needs.
  • Acts as a facilitator to help the customer buy, including developing the business case, financial proforma, and validating business outcomes. Gather and validate preliminary data, perform facility walkthroughs, construction plans, or other requirements.
  • Consultative Selling: Forming trusting relationships with clients and allowing them to communicate their requirements and desires then offering solutions that provide value and meet their needs and seeks out development opportunities and new knowledge about products, services, competitors, and technologies relevant to customers and the business.
  • Conflict Management: Navigating challenging situations and conversations with customers in a way that builds trust in the relationship and adapting to market changes, like new competitors and changes in client needs, without compromising the quality of service provided
  • Initiative: Seeking out targets for new business leads and opportunities within current clients to grow accounts and increase value.
  • Planning: Scheduling sales calls, managing business activities and capacity to achieve short and long-term sales targets.
  • Prioritization: Prioritizing workload and resources, such as allocating resources to customers based on their point in the sales cycle and manage client timelines to proactively sell, renew, and/or expand service agreements at appropriate times for the customer and the internal team.
  • Problem Solving: Solving problems creatively, developing persuasive business cases, and validating business outcomes to create a win-win for customers and the organization. To include, troubleshooting a product or service challenge, gathering information, developing multiple possible solutions, and creating a plan to implement them in a way that serves the client's need.
  • Team Selling: Working with sales teams to understand customer requirements, promoting the sale of company products, and providing sales support.


What you will bring:
  • 4+ years of demonstrated experience or a bachelor's degree
  • 3+ years of solution sales experience with a track record of achieving and exceeding sales targets.
  • We prioritize practical experience and relevant skills. Candidates without a degree are encouraged to apply.
  • A desire to understand our business and passion to connect current and potential customers with service offerings designed to create efficient and sustainable buildings.
  • Ability to engage multiple stakeholders, influencers, and key decision makers.
  • Demonstrated ability to generate and qualify leads, facilitate customer conversations with business level insights to establish value and create demand, close new business, and grow existing account relationships.
  • Strong financial and business acumen and self-starter mindset.
  • Available for local travel.
  • Driver License - Valid and in State with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years. within 1 Year Required.


Annual Base Salary Range or Hourly Base Pay Range:
$84,200.00 - $195,200.00
Compensation Type:
Salary
Incentive Eligible:
No
Sales Commission Eligible:
Yes

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Safety Sensitive Role:
Yes
The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs.

About Trane Technologies

Trane Technologies is a global climate innovator. Through our strategic brands Trane and Thermo King, and our portfolio of environmentally responsible products and services, we bring efficient and sustainable climate solutions to buildings, homes and transportation. Our innovative solutions have helped make buildings and homes comfortable, while more energy efficient and environmentally friendly. We also provide transport temperature control solutions that are used in the food, beverage and pharmaceutical sectors. Trane Technologies is committed to achieving carbon neutrality by 2030 and has been named to the Dow Jones Sustainability World Index for the tenth consecutive year.
Learn more about Trane Technologies
Size
37,000 employees
Market Cap
$39 billion
Industry
Net Income
$854.8 million
5 Year Trend
+0.9%
Revenue
$12.4 billion
NASDAQ

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