Sergeant | Corrections and Custody Officer 3

State of Washington$77K — $104K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or equivalent required.
  • Three years of experience as a correctional officer in adult corrections or two years plus 30 semester/45 quarter hours of accredited college coursework.
  • Demonstrated ability to observe and adapt actions based on environmental conditions and human behavior.
  • Proficient in learning and utilizing computer applications for job duties.
  • Expert stress tolerance in volatile or emergency situations.
  • Ability to work effectively with a diverse population and promote inclusiveness.

Responsibilities

  • Supervise and evaluate the performance of Corrections and Custody Officers.
  • Ensure facility security and control resident movement according to established procedures.
  • Communicate effectively with residents, staff, and visitors during routine and emergent situations.
  • Enforce rules, regulations, and procedures while conducting searches and inspections.
  • Lead safety and security exercises, including quarterly drills and meetings.

Benefits

  • Full-time permanent position with potential for long-term career development.
  • Opportunity to impact public safety and support community reentry initiatives.
  • Work within an inclusive environment that values diverse backgrounds.
  • Team-oriented culture promoting professional growth and development.
Full Job Description
Salary: $6,452.00 - $8,670.00 Monthly
Location : Pierce County - Gig Harbor, WA
Job Type: Full Time - Permanent
Job Number:
Department: Dept. of Corrections
Division: Prisons - WCCW
Opening Date: 07/08/2026
Closing Date: 7/19/2026 11:59 PM Pacific
Salary Information: The high end of the salary range, Step M is typically a longevity step

Description
Sergeant | Corrections and Custody Officer 3

Full Time | Permanent

Location: Washington Corrections Center for Women | Gig Harbor, WA

Salary Range: $6,452 - $8,671 Monthly
This position is represented by the Teamsters 117 bargaining unit.
This recruitment will fill two open positions.
Are you looking to join a team committed to making a real impact on public safety and second chances? If so, the Sergeant (Corrections & Custody Officer 3) position may be a great career move for you! The goal of this position is to ensure safe, consistent daily operations that support accountability and incarcerated individual successes, while leading a team in maintaining a secure environment and supporting positive change.
In this role, you will support the Department's mission to improve public safety by supervising Corrections and Custody Officers while actively participating in custody operations at the Washington Corrections Center for Women. As a Sergeant, you will maintain custody and control of residents while ensuring daily operations run smoothly, safely, and in alignment with established policies and procedures.
The candidate of choice will play a key leadership role by directing and supporting staff in managing the movement, activities, and behavior of adult residents. Your work will directly contribute to a structured, secure, and respectful environment where safety is the top priority for residents, staff, and the surrounding community. At the same time, you will help bring the Reentry Division's mission to life by fostering opportunities for residents to build skills, access resources, and prepare for successful reintegration into society.
This position is ideal for someone who thrives in a dynamic environment, values accountability and teamwork, and is passionate about promoting safety while helping individuals create positive, lasting change. If this sounds like you, we look forward to reveiwing your application materials!
A completed application packet will include:

  • A cover letter regarding your interest in this position with our agency
  • A detailed resume
  • Three professional references


Duties
We are looking for teammates who share our vision of public service and are committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our incarcerated population, our agency, and our community.

As a Corrections and Custody Officer 3, some of your duties will include:
  • Supervising Corrections and Custody Officers (COs) which could include:
    • Planning, assigning and reviewing the work of staff, adjusting assignments and schedules to maintain adequate staffing levels and responding to fluctuating workloads
    • Providing on-the-job training and monitoring completion of the on-the-job training requirements of in-training Corrections and Custody Officers
    • Serving as a positive role model for other officers
    • Evaluating employee performance and preparing performance appraisals
  • Ensuring the security of the facility and control movement into, out of, and within the facility in accordance with established department methods and procedures to include:
    • Working with all staff within area of control to enhance staff safety and security.
    • Providing staff with the tools and skills needed to perform duties in a safe and secure manner
    • Monitoring resident activities and movement by observing resident activity at close range or at a distance and visually monitoring all security areas
    • Supervising and assisting COs in these tasks for quality control.
    • Providing oversight of the operation of gates, cameras, turnstiles, sally ports and other movement control systems
  • Applying appropriate, constructive, and professional authority working with a diverse population of residents which could look like:
    • Strictly adhering to established staff safety practices and maintain personal accountability for the safety of self and others
    • Cultivating a culture of safety and accountability within work unit
    • Actively supporting and participating in safety and security exercises and drills, including conducting tabletop safety exercises during all-staff meetings on a quarterly basis
    • Establishing and enforcing an expectation of active participation by staff
    • Advising residents concerning rules, regulations, procedures, facility programs, policies, and behavior standards; investigate and respond to resident complaints
    • Effectively communicating with residents, staff and visitors in routine and emergent situations
  • Ensuring searches and inspections are carried out in accordance with established department methods and procedures
  • Communicate information to supervisors and staff regarding issues and areas of concern
  • Other duties as assigned

Qualifications
What we need (required qualifications):
  • High school diploma or equivalent

AND
  • Three years' experience as a correctional officer in adult corrections.

OR
  • Two years' experience as a correctional officer in adult corrections

AND
  • Successful completion of 30 semester or 45 quarter hours of accredited college-level course work

In addition to at least one of the above education and experience, the below knowledge, skills and/or abilities are required:
  • Observation - Observes and strategizes personal action based on environmental conditions and human behavior.
  • Technology - Learns and utilizes computer-based applications in the performance of job duties.
  • Stress Tolerance - Remains calm and rational while handling difficult situations to include, but not limited to, volatile, threatening, or other crisis/emergency situations. Expertly intervenes in response to threats
  • Professional Standards - Knows and applies relevant law, policy, procedure, and practice. Adheres to productivity standards and timelines established by law and policy. Identifies own training needs and proactively seeks training opportunities
  • Adaptability - Incorporates new information into an existing framework of understanding. Accepts change and supports the Agency through changes in law, policy, and procedure
  • Embracing Diversity and Cultural Differences - Foster a positive attitude and openness towards the ever changing social and cultural makeup of the workplace. Work effectively with men and women of different perspectives, abilities, disabilities, races, religions, ages, lifestyle preferences and social, ethnic and cultural backgrounds. Respectfully acknowledge people's differences and recognize these differences as important and valuable. Promote inclusiveness. Be culturally sensitive and appropriate. Respect and value diverse backgrounds and traditions.
  • Treating Others with Respect and Courtesy - Consistently treats everyone with respect and courtesy, even when the other person is discourteous or unreasonable. Actively seeks feedback from customers and others s/he interacts with on the quality of services provided. Demonstrates an ability to place him/herself in the position of the customer. Listens fully to, is respectful of, and understands others' needs, concerns, and opinions.
  • Demonstrated ability to write clearly, factually, and concisely
  • Demonstrated ability to recall detailed instructions and to maintain attention and concentration for extended periods of time
  • Demonstrated effective oral communication skills in routine and emergent situations
  • Committed to develop and promote positive and professional interpersonal relationship skills

What will make your application stand out (preferred qualifications):
  • Experience supervising staff in a correctional environment

Supplemental Information
Vision: Working together for safer communities.

Mission: Improving public safety by positively changing lives.

Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

Our Core Values:

  • Cultivate an environment of integrity and trust: Corrections values partnership and trust. We foster openness and support courageous conversations. We are committed to doing what we say we are going to do by being accountable and taking personal ownership in our actions.
  • Respectful and inclusive interactions: Corrections appreciates and values individuals by promoting an inclusive and diverse environment, which encourages safety. We respect, value, and listen to the thoughts, feelings, and perspectives of our stakeholders and consider the impact on those we serve as well as each other.
  • People's safety: Corrections believes in creating an environment that values physical, mental, and emotional security and well-being. We honor those who advance safety for all.
  • Positivity in words and actions: At Corrections, we assume positive intentions and believe there is a shared desire for the best outcome. We consistently demonstrate positive behavior and always put forth our best effort.
  • Supporting people's success: Corrections is committed to our community - understanding individuals, instilling hope, embracing change, and providing opportunities.


IMPORTANT NOTES:
  • This recruitment may be utilized to fill more than one position.
  • Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.
    **Please note: Phone number AND email address are required for all professional references.
  • A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
  • Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.
  • We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.
  • Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
  • Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
  • Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.
  • Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation from and Until this documentation is provided, you will not be selected to move forward in the hiring process.
  • DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form.
  • DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit

Telework Details

This position may be allocated for telework. If authorized for the role, work may be performed from your home or another offsite location within the state of Washington using a reliable internet or cellular hotspot service at that time. Employees are expected to perform assigned duties in a safe manner, to take proper care all state-issued equipment, and maintain confidentiality of all information in possession while working offsite. Employees will be required to commute to a Department of Corrections facility or field office as business requires, to potentially include components of the onboarding process. Some offices will have a "drop in" area available, however, a dedicated workspace within a DOC facility will not be provided.

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