Senior Workday Functional Analyst

Norwegian Cruise Line Holdings

• $95K — $115K *
Miami, FL 33186In-Person
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree preferred in HR, Business Administration, Information Systems, Finance, Technology, or related field.
  • Strong hands-on Workday functional experience.
  • Deep knowledge of Payroll, Core HCM, Time Tracking, and Absence Management.
  • Experience gathering requirements and translating business needs into Workday solutions.
  • Experience supporting complex organizations is strongly preferred.
  • Exposure to Compensation, Recruiting, Talent, Learning, or Benefits is preferred.

Responsibilities

  • Partner with business teams to understand challenges and recommend Workday solutions.
  • Configure, maintain, and optimize Workday functionality across multiple modules.
  • Support Payroll operations with a focus on accuracy, controls, and compliance.
  • Enhance HCM business processes throughout the employee lifecycle and improve time and absence programs.
  • Evaluate and recommend adoption of new functionality in Workday releases.
  • Develop reports and dashboards to assist in operational and management decisions.
  • Assist in testing, change management, and post-production stabilization.

Benefits

  • Opportunities for professional development and continuous learning.
  • Collaborative work environment with cross-functional partnerships.
  • Impactful role in helping improve HR and payroll processes.
  • Focus on enhancing employee and manager experience.
Full Job Description

JOB SUMMARY


Serve as a senior Workday functional expert supporting Payroll, Core HCM, Time Tracking, and Absence Management. The role partners with HR, Payroll, Finance, Operations, and technology teams to understand business problems, configure and optimize Workday, simplify processes, strengthen controls, improve reporting and data quality, and enhance the employee and manager experience. This is a consultative improvement role, not a ticket-processing role.


POSITION RESPONSIBILITIES

  • Partner with business teams to understand challenges, collect requirements, and recommend practical Workday solutions.
  • Configure, maintain, and optimize Workday functionality across Payroll, HCM, Time Tracking, and Absence.
  • Support Payroll operations with a focus on system accuracy, controls, compliance, and timely issue resolution.
  • Enhance HCM business processes across the employee lifecycle and improve time and absence programs.
  • Participate in Workday releases; assess new functionality and recommend adoption based on business value.
  • Develop reports, dashboards, and workforce insights to support operational and management decisions.
  • Support testing, change management, deployment, documentation, and post-production stabilization.
  • Help establish functional best practices, governance standards, data quality controls, and continuous improvement practices.

QUALIFICATIONS

 

DEGREE TYPE:  Bachelor's Degree preferred.


FIELD(S) OF STUDY:  Human Resources, Business Administration, Information Systems, Finance, Technology, or a related discipline.


EXPERIENCE


  • Strong hands-on Workday functional experience.
  • Deep knowledge of Payroll, Core HCM, Time Tracking, and Absence Management.
  • Experience gathering requirements and translating business needs into Workday configuration and process solutions.
  • Experience supporting complex organizations strongly preferred.
  • Exposure to Compensation, Recruiting, Talent, Learning, or Benefits is preferred.

COMPETENCIES & SKILLS


  • Workday Payroll, Core HCM, Time Tracking and Absence
  • Workday configuration and business process optimization
  • Payroll support, controls and compliance
  • Requirements gathering and solution design
  • Testing, release and change support
  • Workday reporting, dashboards and workforce insights
  • Data quality and functional governance
  • Analytical problem solving
  • Business partnership, communication and relationship building
  • Continuous improvement and operational excellence

CERTIFICATIONS & LICENSES


  • Relevant Workday functional certification(s) preferred
  • Workday Payroll, HCM, Time Tracking and/or Absence certification is a plus

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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