goPuff

Senior UX / Product Designer

goPuff$120K — $150K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6-10+ years of experience in consumer-facing digital product design, showcasing a strong portfolio.
  • Experience in fast-paced collaborative environments, demonstrating adaptability and teamwork.
  • Ability to distill complex problems into actionable design solutions with clarity.
  • Strong communication skills to effectively collaborate with cross-functional teams.
  • High attention to detail and craftsmanship in design execution.
  • Customer-first mindset focused on solving real user problems.
  • Familiarity with AI-driven design tools and accessibility best practices.

Responsibilities

  • Design end-to-end product experiences for both web and native platforms.
  • Own projects from initial discovery to final delivery stages.
  • Collaborate with Product and Engineering teams to define challenges and provide solutions.
  • Simplify complex workflows into user-friendly customer experiences.
  • Create wireframes, prototypes, and high-fidelity designs for implementation.
  • Utilize research and feedback to guide informed design decisions.
  • Evolve and contribute to the company's design system for consistency and quality.

Benefits

  • Medical, Dental, and Vision Insurance for comprehensive health coverage.
  • 401(k) Retirement Savings Plan to support long-term financial wellness.
  • Eligibility for HSA or FSA to manage healthcare expenses tax-efficiently.
  • Long and short-term disability insurance for peace of mind.
  • Mental Health Benefits to promote well-being among employees.
  • Fitness Reimbursement Program to encourage health and fitness activities.
  • Flexible Paid Time Off (PTO) for better work-life balance.
  • Employee Assistance Program (EAP) for additional support services.
Full Job Description
We're looking for a Senior UX / Product Designer to help shape and evolve our product experience. You'll own design work from ideation through launch, partnering closely with Product, Engineering, and other cross-functional teams.

This is a hands-on role where you'll be expected to think strategically, execute at a high level, and move quickly in a fast-paced environment.

This is a hybrid position, reporting to our Philadelphia, PA or Miami, FL office Tuesday through Thursday during local business hours.

What We Offer

  • Medical/Dental/Vision Insurance
  • 401(k) Retirement Savings Plan
  • HSA or FSA eligibility
  • Long and Short-Term Disability Insurance
  • Mental Health Benefits
  • Fitness Reimbursement Program
  • 25% employee discount & FAM Membership
  • Flexible PTO
  • Group Life Insurance
  • EAP through AllOne Health (formerly Carebridge)


Compensation

  • Gopuff pays employees based on market pricing and pay may vary depending on your location. The salary range below reflects what we'd reasonably expect to pay candidates. A candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and market conditions. These ranges may be modified in the future. Exceptions may be made for exceptional individuals. For additional information on this role's compensation package, please reach out to the designated recruiter for this role.
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  • This role is eligible for a discretionary annual cash bonus and participation in Gopuff's equity incentive plan.
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  • Base Salary Range: $120,000 - $150,000
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What You'll Do

  • Design end-to-end product experiences across Web & Native
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  • Own projects from early discovery through final delivery
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  • Partner closely with Product & Engineering to define problems and ship solutions
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  • Translate complex workflows into simple, intuitive customer experiences
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  • Create wireframes, prototypes, and high-fidelity designs
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  • Use research, data, and feedback to inform design decisions
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  • Contribute to and help evolve our design system
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  • Collaborate across teams to ensure a high-quality, consistent customer experience
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What We're Looking For

  • 6-10+ years of experience designing consumer-facing digital products
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  • Strong portfolio showing end-to-end product design work
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  • Experience working in fast-paced, collaborative environments
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  • Ability to take ambiguous problems and turn them into clear solutions
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  • Strong communication skills and ability to work cross-functionally
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  • High attention to detail and a strong sense of craft
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  • Customer-first mindset with a passion for solving real customer problems
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  • Experience leveraging AI-driven design or automation tools to improve workflows, exploration, or iteration
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  • Strong understanding of accessibility best practices and a track record of designing inclusive, usable experiences
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Nice-to-Have

  • Experience in e-commerce, marketplaces, or on-demand delivery
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  • Experience designing for multiple customer types (customers, partners, internal tools)
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  • Experience designing flexible, component-based editing or creation surfaces (e.g., tools which allow editors to build and customize content, layouts, or workflows)
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  • Familiarity with experimentation and data-driven product development
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  • Working knowledge of front-end technologies (e.g., JavaScript, CSS, React Native)
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#LI-GOPUFF

About goPuff

Gopuff is a consumer goods and food delivery company operating in the United States and England. The company is headquartered in Philadelphia and operates in over 650 US cities through approximately 500 microfulfillment centers as of October 2021. It also operates in a handful of cities in England, following the 2021 take over of 'Fancy', a similar service formerly headquartered in Newcastle upon Tyne. As of July 2021, the company was valued at $15 billion.
Learn more about goPuff
Industry
Founded
2013

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