Charles Schwab

Senior User Experience Designer

Charles Schwab$95K — $115K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6-10 years of documented UX design experience focused on digital products or equivalent
  • 1+ year(s) of UX experience for touch-based mobile interfaces
  • Experience with user-centered design processes, including user research and creating interactive prototypes
  • Experience contributing to design systems
  • Strong skills in Product Design and User Interface Design including usability and accessibility considerations
  • Ability to influence stakeholders through compelling communication and storytelling
  • Demonstrated Brand Identity and Strategic Thinking capabilities, linking design to business outcomes
  • Proficiency in design tools like Figma

Responsibilities

  • Drive the evolution of Schwab's digital experiences through design systems and creative direction
  • Partner collaboratively with various teams to create scalable solutions across platforms
  • Design interactions tailored to desktop and mobile, utilizing platform-specific conventions
  • Lead design exploration, balancing client needs with business and technical goals
  • Create and propose strategic design visions for Schwab's digital ecosystem
  • Consult with teams to ensure alignment with design principles for a cohesive client experience
  • Maintain high design standards, identifying opportunities for modernization and evolution

Benefits

  • Flexible work arrangements including remote options
  • Professional development opportunities
  • Collaborative and supportive team environment
  • Access to cutting-edge technology and design tools
  • Engagement in innovative projects focusing on user experience and design systems
Full Job Description
We are looking for an experienced, collaborative, and adaptable Senior User Experience Designer (individual contributor) to join the Creative Direction team within User Experience Design (UX). This role requires a designer who can independently lead their work, navigate ambiguity, and take ownership from problem definition through execution, while collaborating closely with cross-functional partners.

This role plays a critical part in shaping Schwab's digital experiences by driving design systems, brand expression, and experiencing modernization initiatives across web and mobile platforms. Success in this role requires a systems thinker who can influence across teams, help establish scalable design solutions, and identify opportunities to elevate the quality, consistency, and distinctiveness of Schwab's digital experiences.

As a Senior UX Designer, you are responsible for:

UX Design Expertise & Execution

  • Drive the evolution of Schwab's digital experiences through design systems, experience standards, and creative direction
  • Partner with Experience Design, Product, Engineering, Brand, and Design System teams to create scalable solutions across web and mobile platforms
  • Design and influence interactions across desktop, mobile web, and native mobile experiences with a deep understanding of platform-specific patterns and conventions
  • Independently drive design exploration and decision-making, defining problems and proposing solutions that balance client needs, business goals, and technical considerations
  • Apply strong Product Design and User Interface Design skills to create intuitive, accessible, and visually refined experiences that meet client needs and business goals
  • Create future-state concepts and strategic design visions that help shape the long-term evolution of Schwab's digital ecosystem
  • Maintain high design standards aligned to channel guidelines and Schwab’s design system while identifying opportunities to modernize and evolve the experience
  • Consult with product teams and design partners to ensure experiences align with established design principles and contribute to a cohesive client experience
  • Own delivery of assigned work, proactively addressing challenges and proposing solutions

Design Systems, Brand Expression & Experience Modernization 

  • Contribute to the evolution of Schwab’s Design System and broader digital experience standards
  • Help define how the Schwab brand is expressed across digital products and platforms
  • Translate brand strategy into scalable product experiences, interaction models, and visual frameworks
  • Use Brand Identity expertise to ensure digital experiences consistently reflect Schwab’s visual language, tone, and client experience principles across products and platforms
  • Establish and influence standards that create consistency while allowing Schwab experiences to feel distinctively Schwab
  • Monitor emerging industry trends, platform capabilities, and experience design innovations to identify opportunities for modernization
  • Explore future experience opportunities, including AI-enabled experiences, conversational interfaces, and emerging interaction models
  • Partner with cross-functional teams to define scalable approaches for new experience paradigms while maintaining alignment with Schwab design principles

Teamwork, Collaboration & Engagement 

  • Build strong, productive partnerships with peers and cross-functional partners through clear communication, shared understanding, and mutual accountability
  • Model strong leadership behaviors by setting a clear, accountable example through craft, communication, and follow-through
  • Act as a trusted advisor to design, product, engineering, and brand partners
  • Facilitate design reviews, consultations, and workshops that elevate design quality and strengthen alignment across teams
  • Mentor or support less experienced designers when opportunities arise

Your Approach 

  • Put clients first by making thoughtful design decisions grounded in user needs, business priorities, and long-term value
  • Set a clear path for your work by articulating direction, tradeoffs, and next steps, especially in ambiguous situations
  • Demonstrate a challenger mindset by constructively questioning assumptions and exploring better ways forward
  • Lead through change by adapting quickly, learning continuously, and helping partners navigate evolving requirements
  • Communicate authentically and clearly, building trust through transparency, accountability, and follow-through
  • Think beyond individual features and products to identify opportunities that strengthen the broader experience ecosystem
  • Bring Strategic Thinking to ambiguous design challenges by connecting user needs, business priorities, brand objectives, and long-term product direction
What you have

What Makes Someone Successful in This Role 

The ideal candidate is a systems thinker with strong Product Design, User Interface Design, Brand Identity, and Strategic Thinking skills who enjoys influencing experiences beyond a single product team. They are passionate about creating scalable solutions, elevating design quality across organizations, and partnering with teams to shape the future of Schwab's digital experiences through design systems, brand expression, and thoughtful innovation.  

*On your resume, please include a link to a digital portfolio of your relevant work; make sure to include any passwords required. 

Required Qualifications:

  • 6-10 years of documented UX design experience focused on digital products or equivalent 
  • 1+ year(s) of UX experience for touch-based mobile interfaces
  • Experience with most aspects of a user-centered design process, including user research, developing user flows, creating wireframes, and building interactive prototypes for testing
  • Experience working within and contributing to design systems
  • Strong Product Design and User Interface Design skills, including layout, typography, hierarchy, color, motion, interaction patterns, usability, and accessibility considerations
  • Experience designing for both web and native mobile platforms
  • Ability to influence partners and stakeholders through compelling communication, storytelling, and design rationale
  • Demonstrated Brand Identity and Strategic Thinking capabilities, including the ability to translate brand strategy into scalable product experiences and connect design decisions to broader business and client outcomes
  • Proficiency in design tools like Figma

Preferred Qualifications:

  • Experience creating, scaling, or governing enterprise design systems
  • Experience translating brand strategy into digital product experiences
  • Familiarity with platform frameworks and standards, including iOS Human Interface Guidelines and Material Design
  • Experience using AI-powered tools or workflows to support design, research, or problem-solving, with an interest in applying emerging technologies thoughtfully in client experiences
  • Strong self-management skills and comfort owning work independently
  • Ability to clearly communicate design decisions to diverse audiences 
  • Technical knowledge and collaboration skills working closely with engineers

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.

About Charles Schwab

Charles Schwab is a financial services company that provides a full range of securities, brokerage, banking, money management, financial advisory, investor, and retirement plan services. It operates in four main divisions; investing, wealth management, banking, and trading. Charles Schwab provides a full-service brokerage platform that serves individual investors who invest on their own or through a workplace-sponsored retirement or equity plan, as well as banking through Schwab Bank. The firm was founded in 1973 and is headquartered in San Francisco, California.

Charles Schwab Careers

Join the vibrant team at Charles Schwab, a leader in global finance, where your career is propelled by innovation, leadership, and a commitment to diversity and professional growth. At Charles Schwab, we offer more than just job opportunities; we provide a platform for you to make a significant impact on the industry and our clients' lives.

Work You’ll Do

At Charles Schwab, we are dedicated to helping our clients manage their financial futures. Being part of our team means you'll work alongside some of the most skilled professionals in the financial services industry. Our culture thrives on teamwork, integrity, and relentless dedication to our clients. Whether you're looking for a position in financial consulting, technology, or administrative support, Charles Schwab offers a dynamic work environment where your skills will be honed and your achievements recognized.

Innovate and Lead

Embrace the opportunity to lead through innovation. Charles Schwab’s commitment to technology and innovation is fundamental to our service delivery. By joining our team, you will be at the forefront of developing new solutions that redefine the future of finance. Your leadership can guide significant projects that impact our company and the industry.

Grow Your Career

Charles Schwab believes in fostering the growth of its employees. Whether through professional development programs, diversity training, or leadership workshops, we ensure that our team members receive the support and training they need to advance their careers. With a variety of career paths available, your job at Schwab can evolve with your interests and expertise.

Internship and Employment Opportunities

Start your professional journey with Charles Schwab through our internship programs or full-time employment opportunities. We seek individuals who are passionate, curious, and ready to drive change. A career at Schwab is not just about having a job; it's about building a lasting relationship with a company that values your potential.

Benefits and Culture

Charles Schwab is renowned for its employee-friendly culture. We offer a comprehensive benefits package that supports the health, financial stability, and work-life balance of our team members. From competitive salaries and bonuses to health insurance and retirement plans, Schwab ensures that your career is as rewarding as it is enriching.

Networking and Professional Development

Expand your professional network and enhance your skills through our various networking events, mentorship programs, and training sessions. At Charles Schwab, we believe in leveraging collective expertise to foster learning and innovation. Engage with leaders, gain insights from experienced professionals, and build relationships that will aid your career trajectory.

Join Our Team

Explore the numerous career paths available at Charles Schwab and discover how your talents can be utilized to their fullest potential. Search open positions that match your skills and interests. We are continuously hiring across various disciplines and look forward to adding innovative, driven individuals to our team.

Stay Connected

Keep up to date with the latest from Charles Schwab Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and be the first to know about new openings, company news, and professional tips.

Explore Charles Schwab Jobs

Ready to take the next step in your career? Visit our careers page to review current job openings, submit your resume, and prepare for your interview. At Charles Schwab, your future is waiting. [SEARCH CHARLES SCHWAB JOBS] Join Charles Schwab today and be part of a team that values diversity, innovation, and leadership—where your career can thrive in the exciting world of finance.
Learn more about Charles Schwab
Size
34,200 employees
Market Cap
$151.6 billion
Industry
Net Income
$3.2 billion
Founded
1973
5 Year Trend
+20%
Revenue
$12.1 billion
NASDAQ

Similar Jobs

More Jobs at Charles Schwab

More Information Technology Jobs

Find similar Senior User Experience Designer jobs: