Job DescriptionSenior Treasury Relationship Manager - Government Banking MA/NHThe Senior Treasury Relationship Manager will support
municipal and public-sector clients, including cities, towns, counties, authorities, and other government entities that bank with us. This role is focused on managing and growing treasury relationships across
Massachusetts, New Hampshire, and surrounding markets, advising clients on comprehensive working capital and treasury solutions including
Cash Management, Commercial Card, Merchant Services, Trade, and Supply Chain Finance.
The role will be based in
Massachusetts, with office presence in
Westwood or Boston, and a dedicated focus on regional government banking portfolios.
Primary Responsibilities- Serve as a trusted advisor to municipal government and public-sector clients and prospects, delivering treasury solutions that optimize cash flow, liquidity, and operational processes while driving high client satisfaction and revenue growth.
- Achieve annual goals through new client acquisition and expansion of existing government banking portfolios across Massachusetts, New Hampshire, and adjacent markets.
- Partner closely with Government Relationship Managers to position Treasury Services early and consistently with existing and prospective municipal clients, identifying new opportunities and cross-sell potential.
- Provide thoughtful leadership, public-sector-specific insights, and market perspective to support municipalities' evolving treasury, regulatory, and operational needs.
- Coordinate internally with product, service, and implementation partners to ensure seamless onboarding and an optimal end-to-end client experience.
- Provide ongoing market feedback and competitive insights within the government banking space to support continued growth and differentiation.
Qualifications- Minimum of 5+ years of Treasury Services sales and relationship management experience, preferably supporting municipal, government, or public-sector entities.
- Strong knowledge of cash management, commercial card, merchant services, and trade/supply chain finance solutions; CTP preferred but not required.
- Excellent communication and presentation skills with the ability to engage municipal finance directors, treasurers, administrators, and other senior officials.
- Demonstrates integrity, transparency, and strong ethical judgment aligned with public-sector banking standards.
- Self-driven, high-energy, and results-oriented with a strong work ethic.
- Ability to travel locally and regionally as needed to support client relationships.
Education- Bachelor's Degree required
- Certified Treasury Professional (CTP) preferred but not required
Hours & Work Schedule- Hours per Week: 40
- Work Schedule: M-F
Pay Transparency The salary range for this position is $179,000 - $234,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .
