Staples

Senior Transportation Delivery Operations Manager

Staples$94K — $130K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in a warehouse environment
  • High school diploma or GED required
  • Valid driver's license with a safe driving history
  • Ability to pass DOT physical and drug screen
  • Ability to lift up to 70 pounds by hand
  • Basic English language skills (verbal and written)
  • Comfortable working in varying temperature warehouse conditions

Responsibilities

  • Lead Staples Delivery Operations to ensure timely order delivery
  • Collaborate with the Director to meet customer service and financial goals
  • Develop and refine departmental fleet policies and procedures
  • Foster a safety culture by ensuring adherence to safety practices
  • Strive for continuous improvement in operational processes
  • Promote effective communication and teamwork among staff
  • Represent the voice of both customers and employees in decision-making

Benefits

  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and 7 paid holidays
  • Online and Retail discounts
  • Company-matched 401(k) program
  • Physical and Mental Health wellness programs
  • Various additional perks and benefits
Full Job Description
Job Description

VETERANS ENCOURAGED TO APPLY!

(Shift hours may flex based on business need.)

What you'll be doing:

The Fleet Delivery Operations Manager leads the operation of Staples Delivery Operations by managing and ensuring the timely and complete delivery of all orders. In this role, you will lead and manage towards excellent customer service and customer retention.

You will collaborate with the Director of Delivery Operations for preparing and planning strategies to meet the SDO's daily, weekly, and monthly customer service and financial goals and to develop, refine, implement and administer departmental fleet policies, procedures and systems to provide effective service to all customers and channels at the lowest cost possible.

Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace and foster our safety culture.

In your role as a leader, you will be essential to the success of Staples Supply Chain as we deliver to our customers.

What you bring to the table:
  • Ability to manage through change and strive for continuous improvement by analyzing and making recommendations to established departmental processes and procedures.
  • Ability to foster communication and teamwork among staff and to collaborate with all members of your team, at all levels to ensure successful customer outcomes.
  • Experience and working knowledge of transportation systems and processes, productivity standards, and technology.
  • Ability to adopt our safety procedures quickly and ensure safe work practices which create a safety culture in the warehouse.
  • Ability to be comfortable working in a warehouse environment with seasonal temperature variations.
  • Ability to demonstrate analytical thinking and problem-solving ability.
  • Inclusive nature that seeks common ground, listens to others and advocates for the best solutions for the customer and for employees.
  • Commitment to lead by example and a growth mindset as a leader, customer advocate, and contributor.
  • Basic English language skills (both verbal and written communications).


What's needed- Basic Qualifications:
  • High school diploma or general education degree (GED)
  • 3+ years of experience working in a warehouse environment
  • Must have a valid drivers' license with a driving record indicating a safe driving history acceptable to the company and at all times remain eligible to drive a commercial motor vehicle under applicable laws and regulations
  • Ability to pass a DOT physical and drug screen to the extent legally permissible
  • Must obtain a 6-month DOT medical card specific to the role
  • An ability to lift, lower, push, pull or carry product up to a maximum of 70 pounds by hand
  • Must be at least 21 years of age


We Offer:
  • Competitive Pay: $94,000-$130,000/Annually
  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits


The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.

About Staples

Staples is a retail company that sells office supplies, furniture, technology, and other products to businesses and consumers. The company was founded in 1986 and has since grown to become one of the largest office supply retailers in the world. Staples operates more than 1,200 stores in 26 countries and has a strong online presence. The company is committed to sustainability and has implemented various initiatives to reduce its environmental impact.
Learn more about Staples
Size
61,000 employees
Industry
Founded
1986

Similar Jobs

More Jobs at Staples

More Transportation Jobs

Find similar Senior Transportation Delivery Operations Manager jobs: