Senior Technical Writer

Strategic Operational Solutions, Inc. (STOPSO)

$95K — $115K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Technical Communication, English, Journalism, or related field.
  • Five years of technical writing experience in an IT environment.

Responsibilities

  • Lead the technical communication strategy for the organization.
  • Develop executive-level communications that influence decision-making.
  • Produce user guides and service advisories for various audiences.
  • Manage the creation of emergency communication products during incidents.
  • Support after-hours communications as required by incidents.
  • Coordinate the stakeholder review and approval process for documents.
  • Mentor and guide junior writers to improve team capabilities.

Benefits

  • Flexible work location options (onsite or contractor facility).
  • Opportunity to mentor junior writers.
  • Engagement in high-stakes communication scenarios.
  • Chances to shape communication strategy at a strategic level.
Full Job Description
Brief Overview of Position:

Strategic Operational Solutions (STOPSO) is seeking candidates for the Senior Technical Writer role that serves the organization. This role could be filled both onsite at a Government facility or at a contractor provided facility.

Primary Responsibilities:

The Senior Technical Writer serves as lead technical writer supporting Service Advisories, System Status notifications, user guides, SOPs, training materials, communications products, and major incident communications.

Additionally, in this position you will:
  • Lead technical communication strategy.
  • Develop executive-level communications.
  • Produce service and user guides.
  • Manage emergency communication products.
  • Support after-hours communications requirements.
  • Coordinate stakeholder review and approval cycles.
  • Mentor junior writers.


Qualifications:
  • Bachelor's degree in Technical Communication, English, Journalism, or related field.
  • Five (5) years technical writing experience in an IT environment.

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