Senior Technical Writer

Starburst

$120K — $150K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of technical writing experience with a strong portfolio of developer-facing documentation.
  • Ability to work independently in fast-paced, ambiguous environments.
  • Experience in documentation for complex SaaS, cloud, or data platform products.
  • Proven skills in managing Subject Matter Expert (SME) relationships and review cycles.
  • Proficiency in docs-as-code workflows including Git, GitHub, Markdown, and static site generators.
  • Interest in content architecture and structured authoring tools.
  • Excellent written communication skills in US English.
  • Bachelor's degree in a technical field or equivalent experience.

Responsibilities

  • Own planning, writing, and improving highly technical documentation for various integrations.
  • Collaborate with engineers, product managers, and SMEs to ensure accurate and timely documentation.
  • Lead documentation efforts tied to key platform and product initiatives.
  • Evaluate and develop AI-consumable and discoverable content for improved search performance.
  • Ensure documentation caters to the audience's needs throughout their journey.
  • Contribute to the establishment of documentation standards and peer review processes.
  • Advocate for documentation needs in the product development lifecycle and cross-functional planning.

Benefits

  • Remote work opportunity with a preference for candidates in the US East Coast time zone.
  • Equity packages for all employees.
  • Access to a comprehensive benefits offering.
Full Job Description
About the role

We're looking for a Senior Technical Writer who brings craft and strategic instinct to the discipline. We want someone who can own complex documentation initiatives end to end, influence how content is structured and delivered at scale, operate with authority in a fast-moving, highly technical environment, and help their team succeed with AI-assisted tooling.

As a Senior Technical Writer at Starburst, you will:
  • Own the planning, writing, and continuous improvement of highly technical documentation, including configuration, deployment, integration, and query reference content.
  • Partner directly with software engineers, product managers, and subject matter experts to extract accurate technical detail and drive timely review cycles, including setting deadlines and driving stakeholder alignment.
  • Lead documentation work tied to major platform and product initiatives.
  • Evaluate and develop content for AI consumability and discoverability, including how documentation performs in LLM-mediated search and developer evaluation contexts.
  • Apply a structured content approach to ensure documentation serves the right audience at the right stage of their journey, from evaluation through advanced use.
  • Contribute to documentation standards, style guidelines, and peer review processes across the team.
  • Serve as a senior voice in cross-functional planning, advocating for documentation requirements in the product development lifecycle.
  • Partner on piloting AI-assisted drafting tools: evaluate output quality, help define what a human must verify before publication, and help build workflows where AI assistance meaningfully improves content and reduces toil.
  • Contribute content expertise to docs replatforming initiatives by representing structured-content and authoring requirements in tooling evaluations.

Some of the things we look for:
  • 7+ years of technical writing experience, with a strong portfolio of developer-facing or data infrastructure documentation. Writing samples required.
  • Demonstrated ability to work autonomously in ambiguous, fast-paced environments and make sound content decisions without close supervision.
  • Experience owning documentation for complex SaaS, cloud, or data platform products.
  • Proven ability to manage SME relationships decisively, including driving review cycles and escalating blockers.
  • Proficiency with docs-as-code workflows: Git/GitHub, Markdown, and static site generators.
  • Experience with or strong interest in content architecture, structured authoring, and emerging documentation platform tooling.
  • Excellent written communication in US English.
  • Bachelor's degree in a technical field or equivalent professional experience.
  • Strong plus: familiarity with how documentation is consumed by AI systems (llms.txt, RAG-friendly chunking, MCP, AI-search visibility), or hands-on experience using LLMs in a content workflow (drafting, evaluating output quality).
  • Nice to have:basic scripting/automation exposure (Python, JavaScript, or similar).

Where could this role be based?
  • Remote, with a preference for the US East Coast time zone


Starburst is dedicated to maintaining fair and equitable compensation practices. The salary range provided for this role reflects the minimum and maximum targets for candidates across all U.S. locations and could be inclusive of variable compensation, such as commission or bonus. All employees receive equity packages (ISOs) and have access to a comprehensive benefits offering. Actual compensation packages are determined based on relevant skills, experience, education and training, and specific work location. For more information, connect with the recruiting team or Hiring Manager during the process as they can provide more detailed information about the salary range.

Pay Range

$120,000-$150,000 USD

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