Please note that we are not currently accepting resumes or additional support from talent agencies or third-party sources. Any resumes received from these sources will be considered unsolicited. We value integrity and clear communication with our partners, and appreciate your understanding in this matter.
How you'll contribute: - Create, edit, publish, and maintain high-quality, client-facing technical documentation in alignment with product release schedules.
- Interview subject matter experts and analyze engineering materials (CAD models, BOMs, UI wireframes) to translate complex concepts into clear, effective documentation plans.
- Evaluate hardware/software prototypes and updated builds to ensure an accurate understanding of product functionality and user workflows.
- Independently manage documentation projects, develop work plans, and track project status using Biamp project management software.
- Represent Technical Publications in product development and ECO meetings, and advise project teams on information design best practices.
- Partner with fellow writers to provide creative support and participate in editorial, peer, and publishing reviews.
- Stay current with emerging trends, tools, and methodologies in technical communications.
- Perform other related duties as assigned by your manager
A successful candidate should have:- 7+ years of technical writing experience, with a proven ability to architect and write clear, audience-tailored procedural and reference content. Must consistently deliver highly accurate, publication-ready drafts with minimal editorial correction.
- Expert information-gathering skills; adept at interviewing subject matter experts and synthesizing complex data from engineering documentation, source materials, and hands-on hardware/software evaluations.
- Advanced proficiency with authoring and design tools, including Adobe Creative/Technical Communication Suites (especially Illustrator and Photoshop), Microsoft Office, and CAD rendering software (such as SolidWorks Composer).
- Experience with content management and version control systems, specifically utilizing SharePoint, Git, and GitHub.
Some nice-to-haves:- Familiarity with Biamp's product portfolio, or the technical aptitude to quickly master networked audiovisual (AV) hardware, technologies, and software systems.
What we offer:- Medical, Dental, and Vision
- 3 weeks annual PTO and 9 paid holidays
- 401(k) + matching
- Employer-paid base life insurance, short, and long-term disability
- Health savings accounts (with Biamp contribution) and flexible spending accounts
- Tuition reimbursement
- Charitable donation matching
- Discretionary company achievement bonus
- Referral bonuses
