About the Role CNN Digital is seeking an
experienced Senior Technical Program Manager to oversee and drive the development, release, and continuous improvement of key products within our
best-in-class digital portfolio.
As the technical program/delivery lead for 2-3 scrum teams within CNN's Digital Platforms and Services group, you will collaborate with Product, Design, Engineering, and multiple organizational stakeholders to ensure successful on-time delivery of features and enhancements to CNN's digital products. Your focus will span from planning through execution, ensuring each project aligns with CNN's strategic objectives, adheres to relevant industry standards, and maintains world-class reliability.
Key Responsibilities Program Leadership & Strategy Lead end-to-end technical program management across multiple CNN digital products, developing roadmaps aligned with organizational objectives and user needs.
Cross-Team Coordination Coordinate with Product, Design, Engineering, QA, WBD shared services, and external partners to define requirements, manage dependencies, and drive technical conversations on architecture, solution design, and testing.
Planning & Execution Build comprehensive program plans covering scope, milestones, and success metrics; track progress, manage risks and dependencies, and adjust timelines to keep initiatives on track.
Organizational Workflow & Team Management Design and optimize workflows across 2-3 cross-functional Scrum teams and implement process automation to reduce manual overhead in reporting, audits, vendor reviews, and team operations.
Stakeholder Management Serve as the primary point of contact for leadership, partners, and vendors, building strong cross-functional relationships and influencing outcomes without direct authority.
Build strong relationships across different functional groups, influencing outcomes without direct authority.
Data Privacy & Experience Monitoring Standards (EMS) In this role, you'll drive the operational engine behind privacy compliance, risk management, and user experience quality across Performance, Accessibility, SEO, and more. You'll partner with engineering, legal, design, product, and external vendors to ensure CNN's platforms meet the highest standards of data protection, regulatory compliance, and digital excellence. We're looking for a program leader who can orchestrate workflows, build scalable processes, and optimize JIRA to turn ambiguity into structured execution.
Qualifications - 3+ years of technical experience in a role such as software developer or business analyst (ideal but not required).
- 5+ years of experience in technology or digital media, including at least 3 years in a program management or technical project management role.
- Track record of delivering complex, cross-platform projects in a fast-paced environment.
- Privacy Governance & Compliance
- Experience running or supporting Privacy Impact Assessments (PIAs/DPIAs) and privacy risk mitigation workflows.
- Drive the review, update, and enforcement of data privacy policies to meet global regulatory requirements (GDPR, CCPA, MSPA, GPP, TCF) and internal standards.
- Working knowledge of Consent Management Platforms (CMPs) and privacy signal frameworks (IAB TCF/GPP strings, US state signals).
- Experience partnering with Legal, Data Governance, and external vendors on compliance obligations and contractual reviews.
- Working familiarity with web technologies (JS/HTML/CSS) sufficient to review privacy SDK integrations, tag management, and consent gating logic.
- Ability to facilitate technical solutioning and architectural meetings.
- Experience Monitoring & Standards Support
- Support EMS processes related to Performance, Accessibility, SEO, and other user experience standards.
- Help operationalize AI-powered assessment tools and automated scoring systems used to evaluate digital experience quality
- Ensure teams have visibility and clarity around required standards and compliance metrics.
- Project Management Skills
- Proficiency in Agile/Scrum methodologies, with additional knowledge of traditional project management frameworks.
- Ability to manage competing priorities, anticipate roadblocks, and orchestrate cross-functional resources effectively.
- Advanced JIRA administration including board configuration, workflow design, dashboards, reporting, and automation; familiarity with Confluence, Asana, and similar tools.
- Experience designing intake systems, prioritization frameworks, and governance workflows for cross-functional programs.
- Experience building recurring management reporting (e.g. month-over-month trends, compliance coverage across products/platforms) by pulling and segmenting data from platform sources such as Snowflake, Datadog via SQL or manual extraction, and synthesizing it into clear, actionable insights for leadership.
- Leadership & Communication
- Exceptional written and verbal communication skills, with the ability to convey technical concepts to non-technical audiences.
- Ability to adapt communication style and content to suit diverse audiences and objectives, ensuring clarity, alignment, and impact.
- Demonstrated success influencing teams and stakeholders at all levels without direct authority.
- Analytical & Problem-Solving
- Adept at identifying, prioritizing, and mitigating risks in complex technical environments.
- Bias to action. Takes initiative, removes blockers, and drives progress with urgency and accountability.
- Passion for media, news, and technology, with a commitment to innovation and excellence.
- A team player who embodies CNN Digital's values of integrity, collaboration, and user-centricity.
Preferred Qualifications - Familiarity with data privacy regulations (GDPR, CCPA) and privacy-by-design principles; prior experience in privacy, security, governance, or compliance environments is a strong plus.
- Experience supporting teams focused on digital experience standards such as performance, accessibility, or SEO.
- Exposure to AI/ML-powered tooling for audits, quality assessment, or compliance automation.
- Experience working with media, content platforms, or large-scale consumer applications.
How to Apply Please submit your resume and a cover letter highlighting your relevant experience and why you're interested in this role. We look forward to hearing from you and discovering how your
comprehensive program management expertise can help shape the future of CNN!
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This is a newly created position.
