About the RoleZip is hiring a strategic and hands-on Senior Technical Enablement Manager to own the readiness and development experience for our Solutions Engineering organization. This role sits at the intersection of pre-sales execution, product expertise, and learning design ensuring our SE team can confidently lead technical discovery, deliver compelling demos, crush the competitive landscape, and drive deals forward with depth and precision.
You'll be the primary enablement partner to the SE org, working closely with SE leadership, PMM, and Product to build programs that directly translate into better technical win rates and faster deal velocity.
What You'll DoOwn SE Onboarding & RampDesign and deliver a structured ramp program for new SEs including covering platform depth, demo certification, discovery methodology, and technical objection handling. Track ramp KPIs and iterate to accelerate time-to-readiness.
Drive Ongoing Technical ReadinessBuild and maintain a continuous learning program that keeps SEs sharp as the product evolves. Partner with Product and PMM to operationalize new releases, competitive shifts, and messaging updates into field-ready training.
Build and Maintain SE CertificationsOwn the SE certification framework including demo quality, technical discovery, and RFx readiness. Run bi-annual refreshes in partnership with SE leadership and use AI roleplay tools (e.g. LetterAI) to scale practice and coaching.
Enable Competitive & Vertical DepthDevelop programs that arm SEs with the technical differentiation, industry context, and ERP/integration knowledge (e.g. SAP) needed to win in enterprise deals.
Leverage Data to Improve PerformanceUse Gong call intelligence, competency assessments, and win/loss data to identify gaps in technical delivery, narrative quality, and demo effectiveness then build targeted interventions to close those gaps.
Partner Cross-FunctionallyAct as the connective tissue between SE leadership, PMM, Product, and RevOps to ensure SE enablement is tightly aligned with GTM strategy, product launches, and competitive priorities.
Measure What MattersTrack leading indicators (demo certification pass rates, call quality scores, competitive win rates, early-stage conversion) and lagging indicators (win rate, deal velocity, ACV) to demonstrate enablement impact.
What We're Looking For• 4-7+ years of experience in technical pre-sales enablement, solutions engineering, or a closely related GTM role in a high-growth SaaS environment
• Deep understanding of the SE function. You know how SEs think, how they prep for technical evaluations, and what separates great demos from average ones
• Proven experience building certification programs, technical learning journeys, and demo readiness frameworks
• Hands-on with tools like Gong, LMS platforms, and AI roleplay tools (e.g. LetterAI)
• Strong data orientation and comfortable pulling insights from call intelligence and performance data to inform program design
• Excellent communication, cross-functional influence, and project management skills
• High execution bar. You'll ship programs, iterate fast, and build trust with technical teams.
Nice to Have• Background in solutions consulting, technical pre-sales, or sales engineering
• Experience with procurement or finance technology (Zip platform familiarity a plus)
• Familiarity with RFx processes and enterprise procurement evaluation cycles
• Instructional design and curriculum development experience
• Knowledge of ERP ecosystems (SAP, Oracle, Workday) and how they intersect with procurement tech
The salary range for this role is $140,000 - $170,000 . The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.
Perks & BenefitsAt Zip, we're committed to providing our employees with everything they need to do their best work.
- Start-up equity
- 🦷 Full health, vision & dental coverage
- 🚠 Team building events
- Flexible PTO
- Apple equipment plus home office budget
- 401k plan
