Senior Technical Delivery Manager

UDig

$100K — $130K *
Technical Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8-10+ years of experience in project management or delivery within consulting or client services environments.
  • Strong executive presence with experience communicating with VP/C-level stakeholders.
  • Ability to navigate complex enterprise-level structures and multi-stakeholder decisions.
  • Deep proficiency in Agile and hybrid methodologies, customized to client needs.
  • Demonstrated intellectual curiosity and adaptability in ambiguous situations.
  • Collaborative mindset with a focus on coaching and team success.
  • Bachelor's degree in Business, Technology, or a related field preferred.

Responsibilities

  • Lead delivery execution for multiple concurrent engagements, managing scope, timeline, margin, risk, and stakeholder communication.
  • Act as the main contact for client executives, fostering trust and resolving issues to build long-term relationships.
  • Monitor and manage project financial health, forecasting impacts and addressing issues proactively.
  • Negotiate commercial terms with clients on change requests and scope governance, balancing margin protection with relationship management.
  • Collaborate with Technical Leads to optimize team structure and support team member development.
  • Identify risks and develop mitigation plans for complex, multi-workstream projects.
  • Contribute to the improvement of UDig's delivery practices.

Benefits

  • Opportunity to work in a hybrid environment.
  • Direct involvement with high-level executives in significant projects.
  • Focused on team growth and personal development opportunities.
  • Engagement in innovative delivery practices.
  • Environment promoting intellectual curiosity and adaptability.
Full Job Description
What You'll Do:
  • Lead delivery execution across a portfolio of concurrent engagements - owning scope, timeline, margin, risk, and stakeholder communication end-to-end.
  • Serve as the primary point of contact for client executives - driving alignment, resolving escalations, and building the trust that turns one engagement into a long-term relationship.
  • Own project financial health - tracking burn rate, forecasting margin impact, and taking corrective action before problems become surprises.
  • Lead commercial conversations with clients around change requests, SOW amendments, and scope governance - protecting margin while preserving the relationship.
  • Partner with Technical Leads to shape team composition, adjust resourcing across project phases, and coach team members on performance and growth.
  • Drive risk identification, mitigation planning, and resolution across complex, multi-workstream engagements.
  • Contribute to the evolution of UDig's delivery practice.

What You'll Bring:
  • Delivery depth - 8-10+ years of progressive delivery or project management experience in a consulting or client services environment.
  • Executive presence - you've been the primary point of contact for VP/C-level stakeholders on large projects. You know how to deliver difficult messages, navigate client dynamics, and earn trust that expands relationships.
  • Enterprise fluency - you've operated inside enterprise-level organizations - navigating procurement, governance structures, and multi-stakeholder decision making without getting rattled by complexity.
  • Methodology and judgement - deep proficiency in Agile and hybrid delivery approaches with the ability to tailor methodology to client context.
  • Intellectual curiosity and a growth mindset - you seek out learning, apply it quickly, and thrive in ambiguity.
  • A collaborative and coaching mindset - you succeed when your team and clients succeed.
  • Bachelor's degree (Business, Technology, or related field preferred).

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