Liberty Mutual

Senior Technical Claims Specialist, Construction Complex

Liberty Mutual$95K — $115K *
Plano, TX 75025In-Person
Legal & Accounting
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience handling complex, litigated CGL and Construction Liability claims (+$500K)
  • In-depth knowledge of CGL/Construction Liability coverages
  • Proven experience in litigation management and defense counsel oversight
  • Strong analytical skills in coverage and liability assessment
  • Track record of effectively managing expert witnesses and technical consultants
  • Excellent negotiation and stakeholder management abilities
  • Bachelor's degree and relevant insurance certifications preferred

Responsibilities

  • Manage a portfolio of high-exposure construction claims from start to finish
  • Interpret and apply coverage for common construction-related issues
  • Direct litigation strategies and manage discovery process
  • Build and lead cross-functional teams for each claim
  • Supervise outside legal counsel and establish performance expectations
  • Set reserves based on thorough analysis and develop proactive settlement strategies
  • Ensure accurate claims documentation and secure financial transaction handling
  • Collaborate with various teams to identify trends and provide insights

Benefits

  • Comprehensive benefits package including health, wellness, and retirement plans
  • Workplace flexibility to promote work-life balance
  • Professional development opportunities for skill advancement
  • Inclusive culture fostering diverse perspectives and experiences
  • Support through Employee Resource Groups for community involvement
Full Job Description
Description

Looking for an amazing new claims opportunity?  Senior Complex Construction Claims Specialist — Complex CGL & Construction Liability (Litigated, $500K+)

 

Overview

Liberty Mutual’s Specialized Claims group has an immediate opening on our Complex Construction Claims Team. We’re seeking an experienced claims professional who thrives on challenging, high-exposure commercial casualty matters arising from construction operations — including complex Commercial General Liability (CGL) and Construction Injury/Liability claims (all litigated or high-exposure losses $500,000+). You will own matters end-to-end, managing coverage and liability strategy, directing investigations and experts, coordinating litigation and outside counsel, and driving timely, defensible resolutions for our Construction Industry accounts. (Note: this role does not handle construction defect claims.)

 

Key Responsibilities

  • Manage a caseload of complex, litigated construction-related losses ($500K+) from assignment through resolution: coverage analysis, liability assessment, investigation planning, reserving, negotiation, settlement or denial where appropriate.
  • Lead coverage interpretation and application for issues commonly encountered in construction claims: additional insureds, tenders, indemnity agreements, other insurance, SIR/deductible mechanics, primary vs. excess placement, and limits erosion.
  • Direct litigation strategy: analyze pleadings, manage discovery and depositions, evaluate venue and trial risk, prepare for mediations and settlement conferences, and recommend and implement resolution strategies.
  • Build and lead the working team for each matter: coordinate Home-Office Legal, defense counsel, SIU when appropriate, medical and causation experts, accident reconstructionist, engineers, and other technical consultants.
  • Select, supervise and evaluate outside counsel, including establishing budgets, staffing plans, billing guidelines expectations, and performance measures.
  • Set and adjust reserves based on defensible analysis and develop settlement strategies that protect the company’s interests while advancing timely resolution.
  • Maintain accurate, complete file documentation and ensure secure handling of financial transactions and claim information.
  • Collaborate proactively with Underwriting, Risk Control, Reinsurance/Excess, Product and Subrogation teams; identify and communicate trends and technical insights.
  • Mentor and coach less-experienced claims professionals and contribute to team training, process improvements, and special projects.

What we seek in a candidate

An experienced claims professional with a strong Commercial General Liability and/or Construction Liability background (preferably with claims $500,000 and above), sound judgment on complex coverage and liability questions, and the confidence to lead files, mentor others, and manage litigation strategy independently.

Qualifications

What we’re looking for — Required

  • Substantial hands-on experience handling complex, litigated Commercial General Liability and/or Construction Liability claims at high exposure levels (preferably $500,000+).
  • Deep working knowledge of CGL and Construction Liability coverages and typical construction-related policy issues (additional insured wording, contractual indemnity, other insurance, primary/excess interaction, SIRs/deductibles).
  • Proven litigation management experience: selecting/managing defense counsel, directing discovery strategy, preparing for mediation/trial, evaluating exposure and settlement leverage.
  • Strong technical judgment and the ability to articulate and defend coverage and liability positions to legal, underwriting, and management partners.
  • Track record of using and directing experts (medical, causation, engineers, reconstruction) on complex causation and damages issues.
  • Excellent negotiation, communication and stakeholder management skills.
  • Ability to manage multiple high-priority matters and meet deadlines under pressure.
  • Bachelor’s degree (preferred) and relevant claims/insurance industry certifications or licenses as applicable.
  • Ability to obtain and maintain needed All-lines Adjuster license.  Claims/Industry certifications a plus!

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits

About Liberty Mutual

Since 1912, Liberty Mutual Insurance have committed theirselves to providing broad, useful and competitively-priced insurance products and services to meet their customers' ever-changing needs. Their delivery on this commitment is the reason they're now the third largest property and casualty insurer in the U.S. based on 2012 direct premium written according to the National Association of Insurance Commissioners.

Liberty Mutual Careers

Join the vibrant team at Liberty Mutual, a leading global insurance company, where your career is in your hands. At Liberty Mutual, we are committed to fostering an inclusive culture that values diversity and innovation. With a variety of job opportunities across multiple fields, this is where your professional journey can truly flourish.

Work You’ll Do

At Liberty Mutual, you’ll be part of a team that’s dedicated to empowering people to live safer, more secure lives. Whether you’re interested in a position in claims handling, underwriting, or customer service, you’ll find a platform here to enhance your skills and push the boundaries of what you can achieve.

Explore Our Job Opportunities

Liberty Mutual offers a range of career paths for both seasoned professionals and those just starting out. Our internship programs provide invaluable hands-on experience, helping to bridge the gap between education and full-time employment. For those seeking to grow their career, we offer positions that challenge and inspire, backed by benefits that support both professional and personal growth.

Innovate with Us

Innovation is at the heart of Liberty Mutual. We encourage our team to bring fresh ideas that drive industry leadership and improve customer experiences. By joining our team, you’ll collaborate with talented professionals who are keen on developing solutions that lead the market.

Develop Your Career

Liberty Mutual is deeply invested in the professional development of its employees. With comprehensive diversity training and leadership programs, we prepare you to take on leadership roles within the company. Networking opportunities within the company can lead to mentorship and further career advancement.

Benefits of Joining Liberty Mutual

Working at Liberty Mutual comes with numerous benefits. From competitive salaries to health and wellness programs, we ensure our team members are well taken care of. More than just a job, a position at Liberty Mutual is a stepping stone to a fulfilling career.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Liberty Mutual. We are actively hiring and looking for individuals who are passionate, curious, and ready to drive change. Enhance your resume, prepare for your interview, and become part of a company that values your unique skills and vision.

Stay Connected

Keep up to date with the latest from Liberty Mutual Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get insights into new postings and career tips directly from our team.

Liberty Mutual: A Place to Grow, Innovate, and Lead

Discover how you can make a difference. Visit our careers page to find the position that’s right for you and join a team that’s committed to growth, leadership, and innovation. At Liberty Mutual, your career is what you make it.
Learn more about Liberty Mutual
Size
45,000 employees
Industry
Founded
1912

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