Senior Technical Business Analyst - KeyBank - Remote

Photon$46K — $162K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-10+ years of experience as a Technical Business Analyst in software engineering environments.
  • Strong preference for experience in Financial Services or Banking.
  • Proven expertise with complex enterprise applications and system integrations.
  • Strong understanding of APIs, REST services, and JSON payloads.
  • Experience creating functional specifications and process flows in Agile environments.

Responsibilities

  • Partner with stakeholders to gather and document business requirements and success criteria.
  • Facilitate workshops and discovery sessions to uncover business needs and opportunities.
  • Perform in-depth analysis of existing systems to identify gaps and opportunities.
  • Create detailed Functional Requirements Documents and User Stories.
  • Document business processes, data models, and system interactions using diagramming tools.
  • Collaborate with technical teams to define APIs and integration requirements.
  • Support Agile delivery functions, ensuring clarity of requirements during sprints.

Benefits

  • Medical, vision, and dental benefits for full-time employees.
  • 401k retirement plan available.
  • Variable pay/incentives offered.
  • Paid time off and holidays included.
Full Job Description
Job Description

Purpose & Accountability

We are seeking a highly analytical Senior Technical Business Analyst to drive requirements engineering across a complex portfolio of enterprise applications.

This role requires a strong technical mindset and exceptional requirements management skills. You will be responsible for analyzing existing systems, eliciting and documenting business requirements, identifying business rules and process flows, and translating complex business needs into highly structured technical specifications for development teams.

The ideal candidate is equally comfortable engaging with business stakeholders, architects, developers, compliance teams, and operations teams to ensure solutions are clearly defined, fully understood, and ready for implementation.

Key Responsibilities Requirements Elicitation & Analysis
  • Partner with business stakeholders to gather, analyze, and document business requirements, objectives, and success criteria.
  • Facilitate workshops, interviews, and discovery sessions to uncover business needs, pain points, dependencies, and opportunities for improvement.
  • Identify, document, and validate business rules, workflows, decision points, and exception scenarios.

System Analysis & Documentation
  • Perform deep-dive analysis of existing enterprise applications to understand current-state functionality, integrations, data flows, and technical constraints.
  • Analyze system behavior to identify gaps, enhancement opportunities, and process improvements.
  • Maintain comprehensive documentation of application functionality and business processes.

Technical Specification Writing
  • Create detailed Functional Requirements Documents (FRDs), Feature Specifications, User Stories, and Acceptance Criteria.
  • Develop requirements using structured formats such as GIVEN / WHEN / THEN (BDD) methodologies where appropriate.
  • Ensure requirements are complete, testable, traceable, and unambiguous before development begins.

Process & Data Modeling
  • Create process flows, decision trees, state diagrams, and system interaction diagrams using tools such as Mermaid.js, Visio, Miro, or similar platforms.
  • Document end-to-end business processes and system interactions.
  • Model data entities, relationships, and mappings across integrated systems.

API & Integration Analysis
  • Collaborate with architects and technical leads to document APIs, integration points, data contracts, and interface requirements.
  • Analyze JSON payloads, API responses, and data structures to support solution design and implementation.
  • Document data transformation and mapping requirements between systems.

Stakeholder Collaboration
  • Serve as the liaison between business stakeholders and technical teams.
  • Facilitate requirement reviews, walkthroughs, and clarification sessions.
  • Resolve requirement ambiguities, conflicts, and gaps through stakeholder engagement.

Agile Delivery Support
  • Support backlog refinement and sprint planning activities by ensuring requirements are adequately documented and understood.
  • Assist Product Owners and development teams with requirement clarification throughout delivery.
  • Participate in Agile ceremonies to provide business and functional context.

Quality & Validation
  • Define acceptance criteria and support User Acceptance Testing (UAT).
  • Validate delivered solutions against documented requirements.
  • Proactively identify edge cases, exception scenarios, and error-handling requirements.

Experience / Knowledge Required Experience
  • 5-10+ years of experience as a Technical Business Analyst, Systems Analyst, or Business Systems Analyst in software engineering environments.
  • Financial Services or Banking experience strongly preferred.
  • Proven experience working on complex enterprise applications and system integrations.

Technical Acumen
  • Strong understanding of APIs, REST services, JSON payloads, and integration patterns.
  • Working knowledge of relational databases, SQL queries, and data mapping concepts.
  • Ability to analyze technical artifacts and communicate findings to both technical and non-technical audiences.

Business Analysis Expertise
  • Strong requirements elicitation, analysis, documentation, and validation skills.
  • Experience creating functional specifications, user stories, process flows, and acceptance criteria.
  • Ability to identify business impacts, dependencies, and risks.

Agile Experience
  • Experience working within Agile and Scrum delivery environments.
  • Proficiency with Jira, Confluence, Azure DevOps, or similar tools.
  • Understanding of backlog management and refinement processes without being the owner of product prioritization.

Communication & Documentation
  • Exceptional written and verbal communication skills.
  • Strong facilitation and stakeholder management capabilities.
  • Ability to translate business language into technical requirements and technical concepts into business language.

Bonus Qualifications (Strong Pluses)
  • Experience in Wealth Management, Digital Banking, or Financial Technology platforms.
  • Familiarity with Markdown documentation standards.
  • Experience with Mermaid.js, Miro, Visio, or other diagramming tools.
  • Knowledge of BDD (Behavior-Driven Development) methodologies.
  • Experience establishing and enforcing Definition of Ready (DoR) standards.
  • Experience performing application audits, reverse engineering business logic, and documenting legacy systems with limited existing documentation

Compensation, Benefits and Duration

Minimum Compensation: USD 46,000
Maximum Compensation: USD 162,000
Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.
Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees.
This position is available for independent contractors
No applications will be considered if received more than 120 days after the date of this post

About Photon

Photon Careers

Joining Photon presents an unparalleled opportunity to advance one's career with a leader in digital innovation. Photon is actively seeking talented individuals to join its diverse team of professionals, dedicated to reshaping industries through technology and creativity.

Explore Job Opportunities

Photon offers a variety of job opportunities that cater to a range of skills and interests. Each position at Photon is designed to challenge team members while providing meaningful pathways for professional and personal growth.

Experience the Culture and Benefits

Photon is committed to fostering a workplace culture that promotes diversity and inclusion. The company provides comprehensive benefits designed to support the health, well-being, and financial security of each team member. At Photon, every professional enjoys access to career development programs and diversity training, ensuring they are equipped for leadership roles in an evolving marketplace.

Engage in Professional Growth

Photon believes in the power of innovation and leadership to drive success. The company supports its team members with resources for continuous learning and growth, including advanced training sessions and leadership workshops. Networking within Photon’s industry-leading community allows for unparalleled career advancement and skill enhancement.

Internship Programs

For those beginning their professional journey, Photon offers internship programs that provide a robust foundation in digital solutions. Internships at Photon are characterized by immersive projects and hands-on learning, guided by experts in various fields. These programs are a gateway to full-time employment and a promising career path.

Join the Team

Photon is hiring! Explore open positions that match your skills and interests. Photon looks for passionate, curious, creative, and solution-driven team players. Whether you are starting your career or looking to make a significant impact in your professional journey, Photon has a place for you.

Prepare for Your Interview

Photon values a thorough selection process. Prospective team members are encouraged to prepare by understanding the company’s mission and values. Tailoring your resume to highlight relevant experience and skills will make a significant difference. Engage actively during your interview, demonstrating your knowledge and enthusiasm for the role you are applying for.

Stay Connected

Keep up to date with the latest from Photon by following the company’s career blog. Gain insights from insiders, learn about new job openings, and get tips on preparing your resume and acing your interview.

Career Development at Photon

Photon is dedicated to the professional development of its team members. The company offers various tools and resources, including career coaching and performance feedback, to help individuals reach their full potential. With Photon, career aspirations are nurtured, encouraging every team member to excel and innovate in their respective roles.

Networking and Career Opportunities

Photon encourages its team members to engage in networking within the company and the broader industry. These connections can lead to myriad opportunities, from collaborative projects to mentorship. Networking at Photon is not just about building professional relationships; it's about fostering a community of innovation and mutual growth.

Conclusion

Photon is not just a company; it is a community of driven professionals committed to making a difference. With a focus on innovation, leadership, and diversity, Photon offers a dynamic environment where ambitious individuals can thrive. Explore the possibilities and join Photon’s team of leaders, innovators, and visionaries.
Learn more about Photon

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