Wells Fargo

Senior Systems Operations Engineer

Wells Fargo$100K — $130K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of Systems Engineering, Technology Architecture experience, or relevant experience
  • 4+ years in enterprise storage operations focusing on file and object storage
  • 3+ years hands-on experience with NetApp ONTAP in clustered environments, including troubleshooting and performance tuning

Responsibilities

  • Manage and optimize systems and infrastructure in the Systems Operations team
  • Increase system efficiencies and reduce manual interventions
  • Analyze operational support systems to maintain high availability
  • Participate in an on-call rotation for support duties
  • Coordinate with vendors and technical teams to resolve issues
  • Lead team efforts to meet technical deliverables
  • Monitor and enhance systems performance while ensuring adherence to service commitments

Benefits

  • Hybrid work environment
  • Opportunity to work with cutting-edge storage technologies
  • Participation in an on-call rotation for hands-on experience
  • Engagement with a diverse range of technical personnel
  • Chance to lead efforts in improving operational efficiency
Full Job Description

About this role:

Wells Fargo is seeking a Senior Systems Operations Engineer to provide end-to-end support and optimization of enterprise storage infrastructure, ensuring high availability, efficient operations, and rapid resolution of complex issues across file and object storage environments.


In this role, you will:

  • Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
  • Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
  • Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
  • Participate in an on-call rotation, along with occasional weekend support.
  • Work with vendors and other technical personnel for problem resolution
  • Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
  • Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
  • Lead and support enterprise storage infrastructure operations, ensuring high availability, performance, and reliability across file and object storage platforms
  • Analyze, troubleshoot, and resolve complex storage and infrastructure issues, collaborating with vendors and cross-functional teams to drive timely resolution
  • Improve operational efficiency through automation, performance tuning, and reduction of manual intervention across storage environments
  • Monitor, maintain, and optimize systems while participating in on-call support, ensuring adherence to technical standards, controls, and service level commitments

Required Qualifications:

  • 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

  • 4+ years of experience in enterprise storage operations, engineering, or infrastructure support with a focus on file and object storage platforms

  • 3+ years hands-on experience with NetApp ONTAP (clustered environments), including provisioning, performance tuning, replication (SnapMirror/SnapVault), and troubleshooting


Desired Qualifications:

  • 1+ years experience with Oracle ZFS Storage Appliance and ZBA Backup Appliance, including file services (NFS/SMB), replication, and performance diagnostics
  • 1+ years experience with NetApp StorageGRID, including S3 object storage, grid architecture, lifecycle policies, ILM configuration, and system health monitoring
  • Experience utilizing NetApp Data Infrastructure Insights (DII) to support Ontap and StorageGrid platforms
  • Experience managing and supporting large-scale, highly available storage environments in mission-critical enterprise settings
  • Experience with automation and scripting (e.g., Python, PowerShell, Ansible or shell scripting) for operational efficiency
  • Proven understanding of file protocols (NFS, SMB/CIFS) and object storage protocols (S3 API)
  • Experience with storage performance analysis, capacity planning, and proactive issue resolution
  • Strong troubleshooting skills across storage, networking, and operating system layers
  • Experience supporting environments with strict availability, resiliency, and compliance requirements
  • Experience with software upgrades, patching and security vulnerability upgrades on file and object storage platforms
  • Ability to work effectively in cross-functional teams, including network, compute, and application teams
  • Strong communication skills with the ability to translate technical details into actionable insights
  • Familiarity with data protection, backup, and disaster recovery strategies
  • Knowledge of networking concepts relevant to storage (TCP/IP, DNS, load balancing, VLANs)
  • Experience using AI-driven tools to enhance storage support, accelerate troubleshooting, and improve issue resolution
  • NetApp certifications (NCDA, NCIE, or similar)
  • Experience with cloud-integrated storage or hybrid architectures
  • Exposure to monitoring tools and observability platforms (e.g., Service Now, Splunk, Grafana, etc.)
  • ITIL or service management experience


Job Expectations:

  • This position is not available for Visa sponsorship
  • Must be willing to work on-call rotation
  • Must be willing to work outside normal shift
  • This position requires working at one of the following locations in a hybrid environment
  • We do not have relocation allowance available for this role.

Posting End Date:

25 Jun 2026

*Job posting may come down early due to volume of applicants.

About Wells Fargo

Wells Fargo Careers

Joining Wells Fargo means becoming part of a distinguished financial institution that has been a cornerstone of innovation and leadership in the banking industry. At Wells Fargo, we offer a plethora of job opportunities designed to empower your career growth and development in a diverse and inclusive environment.

Work You’ll Do

At Wells Fargo, you will be part of a team that values diversity and is committed to fostering an inclusive culture. We are looking for professionals who are eager to drive innovation and lead with integrity. Our employees are our greatest asset, and we invest in their professional growth through comprehensive leadership and diversity training programs that are recognized industry-wide.

Explore a Multitude of Career Paths

Whether you're interested in a position in finance, IT, customer service, or management, Wells Fargo has career opportunities in various fields. Our team members benefit from job stability, competitive benefits, and a culture that values and rewards performance and dedication.

Internship Programs

Kickstart your career with a Wells Fargo internship. Our programs provide invaluable industry exposure, professional skills development, and networking opportunities that often lead to full-time employment offers. Interns at Wells Fargo work on real projects, solve actual challenges, and gain the mentorship of seasoned professionals.

Professional Growth and Development

We believe in nurturing the potential of our employees. Wells Fargo offers robust training programs and resources to help every team member excel in their current roles and prepare for future challenges. Growth at Wells Fargo is not just about climbing the career ladder but expanding your skills and expertise to add value to our team and customers.

Benefits and Rewards

Wells Fargo is committed to the well-being of our team members. We offer a comprehensive benefits package that includes health care, retirement plans, and generous paid time off. Additionally, we provide unique perks like employee discounts, adoption assistance, and tuition reimbursement.

Join Our Team

Discover the opportunities waiting for you at Wells Fargo by exploring open positions that match your skills and interests. We are continuously hiring and looking for individuals who bring creativity, passion, and a drive to serve our customers.

Stay Connected

Keep up to date with the latest from Wells Fargo Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and get insider tips on crafting the perfect resume and acing your interview.

Networking and Innovation

At Wells Fargo, networking and innovation go hand in hand. We encourage our employees to connect across departments and roles to foster new ideas and strategies that lead to groundbreaking solutions.

Empower Your Career

Step into a role at Wells Fargo where your skills will be honed, your achievements recognized, and your career can flourish. We're not just filling positions; we're building leaders who are equipped to navigate the complexities of the financial world. Join Wells Fargo today and be part of a team that’s redefining the future of banking.
Learn more about Wells Fargo
Size
246,577 employees
Market Cap
$155.2 billion
Industry
Net Income
$3.3 billion
Founded
1852
5 Year Trend
-5.9%
NASDAQ

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