What We’re Looking For:
Iridium is seeking a Senior Systems Engineer to join our Broadcast Services and Network Quality of Service team. As a Senior Systems Engineer, you will focus primarily on Network Quality of Service from an autodialers perspective, evaluating strategies for optimization of service performance, KPI automation, and systems engineering support for Iridium’s portfolio of services. You will also perform system requirements analysis, decomposition and management, functional and performance analysis, system design, system integration, and troubleshooting of network systems, providing significant value to the team. You will excel in this role if you are a team player, are able to understand large and complex systems, and have a passion for finding software coding and design bugs.
What You’ll Do:
- Monitor the Iridium autodialer system to ensure all autodialers are running properly and collecting data and alerting when KPI threshold is reached
- Perform database maintenance as required by the autodialer system
- Autodialer maintenance, including antenna replacement, autodialer resetting, cable replacement/measurement, and dev board diagnostic/replacement
- Generate monthly reports for SLA autodialers, per contractual obligations
- Perform system analysis for special world events
- Perform system analysis on new services and configurations as they relate to effects and impacts on the network
- Document and carry out systems engineering as well as SAFe4/Agile processes for various projects
- Work with service owners to define KPI definitions and requirements
- Conduct and document system analysis (functional & performance), interface definition, and trade studies
- Generate metrics and reports for presentation to teams and leadership
- Build strong relationships with stakeholders to understand technical needs, define requirements, and support effective planning and execution of assigned projects
- Utilize critical thinking skills to anticipate the needs of your team in applying new ideas and approaches on design and development projects
What You’ll Need to Succeed:
- Bachelor’s degree in Engineering or related technical field experience
- 8+ years of relevant systems engineering experience for complex technical projects
- Strong knowledge of system engineering methodologies
- Direct experience in telecommunications, ground networks, electronic products development/manufacturing, or satellites is highly desirable
- Excellent communication skills, with the ability to clearly convey products, deliverables, analyses, and/or issues to groups outside of your team or those who are unfamiliar with the topic
- Have confidence and be able to easily build relationships with leadership and colleagues outside of your team
- Possess an analytical mindset, with the ability to understand a situation or problem and think critically to make decisions and come up with out-of-the-box solutions
- Be proactive in providing feedback and be enthusiastic in sharing your knowledge with others
- Capable of prioritizing your own tasks and potentially the tasks of others while making sure deadlines are met
Things ThatWould beGreatif You Brought to the Table:
- Programming languages such as Java, JavaScript, Python, Shell scripting
- Working knowledge of networking protocols, routers, switches, etc.
- Familiarity with the Atlassian Tool Suite
- A solid understanding of tools and software applications that support system engineering best practices
We’ll also need you to:
- This position directly performs under, supports, or is exposed to a U.S. government contract. To comply with the requirements of that U.S. government contract, applicants for this position must be U.S. citizen
- Be able to work in the office at least 3 or more days a week to foster collaboration with the team and stakeholders
- Be able to travel up to 10% of the time
Work Environment:
This position primarily works in an office setting and is largely sedentary with the majority of the position working with a computer. The role typically requires the use of basic office equipment such as a phone, video, computer, keyboard, mouse, and printer.
We believe in-person connection drives innovation, strengthens mentorship, and builds culture, while flexibility enables employees to do their best work. Under Iridium’s Hybrid Work Policy, employees are expected to work at least three days per week (approximately 60%) in an Iridium office to support collaboration, relationship-building, and professional growth.
Additional Information
This job description outlines the general nature and level of work for this role and is not a comprehensive list of duties, responsibilities, or qualifications. Employees may be assigned additional responsibilities as needed.
Base Pay Range: $115,000 - $150,000 USD
Actual compensation will be determined based on a variety of factors and this range represents an estimate of compensation at the time of posting. Base salary is only one part of our compensation package for this role.You may also be eligible for company stock and annual bonus. Employee benefits also include medical, dental, and vision insurance coverage; 401(k) retirement plan options; paid time off and paid holidays; paid parental leave; and other discounts and perks.
