Senior System Engineer

OSL Retail Services Inc

$100K — $115K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience supporting enterprise environments in networking, security, and cloud platforms.
  • Expert knowledge of core networking protocols including TCP/IP, DNS, and VPN technologies.
  • Strong familiarity with Fortinet firewalls; relevant certifications are a plus.
  • Proven experience designing cloud and hybrid networking solutions, preferably with Microsoft Azure.
  • Hands-on experience with Infrastructure as Code tools like Terraform and Ansible.
  • Working knowledge of databases, particularly Microsoft SQL Server and PostgreSQL.
  • Experience implementing enterprise observability strategies using tools like Azure Monitor and Datadog.

Responsibilities

  • Oversee corporate network operations and maintain security measures.
  • Develop and maintain documentation for system configurations and processes.
  • Supervise desktop and both on-premises and cloud infrastructures.
  • Monitor capacity and performance metrics of IT landscape.
  • Support IT strategy and contribute to service improvement initiatives.
  • Administer application servers across Windows, Linux, and Azure.
  • Enforce security controls and best practices across the entire system.

Benefits

  • Generous time off: 3 weeks of vacation plus additional flex days.
  • Comprehensive benefits package including medical, dental, and virtual care.
  • Company-sponsored retirement savings plan.
  • Ongoing training and development opportunities for career growth.
  • Work in an award-winning company recognized as one of Canada’s Best Managed Companies.
Full Job Description
The Opportunity:

In this role, you will be instrumental in managing our corporate infrastructure, cybersecurity and cloud services. Your expertise will ensure the highest reliability and performance, supporting our commitment to delivering exceptional service to our clients and customers. This role involves working on complex projects, including evolving existing systems and implementing new technologies. It will be based out of our corporate office in Mississauga, Ontario.

 

Key Responsibilities:

  • Oversee corporate network operations: Administer network infrastructure, firewalls, VPNs, and maintain robust network troubleshooting and security measures.
  • Develop and maintain documentation: Prepare and update system configurations, mappings, process documentation, and problem management records.
  • Supervise desktop and cloud infrastructure: Manage both on-premises and Azure cloud environments.
  • Continually monitor OSL’s IT landscape: Maintain vigilant oversight of capacity and performance metrics.
  • Support IT strategy and service improvement: Actively participate in tactical planning and contribute to the enhancement of all IT service deliveries.
  • Administer application servers: Oversee a diverse environment comprising Windows, Linux, and Azure-based resources.
  • Enforce security controls: Ensure the implementation of best-practice security measures across all systems.

Required Knowledge, Skills, and Abilities:

  • Deep expertise in designing, operating, and securing enterprise network environments, including firewalls, switches, access points, VPN technologies, and MPLS or equivalent WAN solutions.
  • Strong systems engineering background with advanced experience in automation, configuration management, and secure-by-design principles across network and infrastructure platforms.
  • Demonstrated ability to lead the technical design and implementation of complex networking and security initiatives, balancing scalability, resiliency, and risk management.
  • Advanced proficiency administering and troubleshooting both Windows and Linux environments, with the ability to diagnose and resolve issues across networking, systems, and applications.
  • Extensive experience with scripting and automation using PowerShell, Bash, and/or Python to improve reliability, reduce manual effort, and enforce standards.
  • Hands-on experience building and operating monitoring, observability, and alerting solutions using tools such as Zabbix, Azure Monitor, Prometheus, Grafana, Datadog, and centralized logging platforms (e.g., ELK, Loki, Graylog).
  • Strong working knowledge of Microsoft Entra ID / Active Directory, identity federation, and access control models in hybrid and cloud-integrated environments.
  • Proven ability to take full ownership of technical outcomes, including architecture decisions, implementation, documentation, and ongoing operational excellence.
  • Excellent communication and stakeholder management skills, with the ability to translate complex technical concepts, risks, and trade-offs into clear business-facing language.
  • Experience providing Tier 2 operational support and participating in after-hours on-call rotations for critical infrastructure services.
  • Solid understanding of ITIL practices (Incident, Change, and Problem Management), with experience improving operational processes and system stability over time.

What youve done:

  • 5+ years experience supporting engineering enterprise environments across networking, security, Windows and Linux systems, and cloud platforms.
  • Expert knowledge of core networking protocols and services, including TCP/IP, DNS, DHCP, routing, and VPN technologies (site-to-site and client-based).
  • Strong experience with Fortinet firewalls and networking equipment; Fortinet certifications (e.g., NSE) are a strong asset.
  • Proven experience designing and supporting cloud and hybrid networking solutions, with Microsoft Azure strongly preferred (AWS or GCP experience considered an asset).
  • Hands-on experience delivering Infrastructure as Code using tools such as Terraform, Ansible, and/or Chef to provision and manage network and system resources.
  • Working knowledge of database platforms such as Microsoft SQL Server and PostgreSQL, particularly as they relate to infrastructure, performance, and availability considerations.
  • Experience implementing enterprise observability, monitoring, and alerting strategies using. platforms such as Azure Monitor, Prometheus, Datadog, and related tooling.

Working Conditions:

  • Flexibility to work various schedules, including evenings and weekends, as required.

Whats in it for you:

  • Competitive base salary: $100K-$115K plus bonus.
  • Generous time off: Start with 3 weeks of vacation, plus extra flex days to recharge.
  • Comprehensive benefits package: Includes medical, dental, vision, health spending account, and Teladoc virtual care.
  • Retirement support: Company-sponsored savings plan to help build your financial future
  • Career growth: Ongoing training, development, and programs to help you advance.
  • Award-winning culture: Proud to be one of Canadas Best Managed Companies for 8 years running - now a Platinum Club member.

The Interview Process:

  • Stage 1: If your profile is a match, we will invite you for a first conversation with the recruiter.
  • Stage 2: The next step is a in-person interview with the hiring manager.
  • Stage 3: The final step is an in-person interview with the hiring manager and extended team members.

If this sounds like you and your excited to be a member of our team - pleaseapply now. 

 

Similar Jobs

More Jobs at OSL Retail Services Inc

More Information Technology Jobs

Find similar Senior System Engineer jobs: