Senior System Administrator (TTO3)

Que Technology Group

$100K — $130K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor of Science in a technical field or equivalent experience (5 years).
  • 10+ years of System Administrator experience in similar scope and complexity.
  • DoD 8570 IAT II level certification required.
  • Current TS/SCI clearance with polygraph (within 7 years).
  • Expertise in maintaining and troubleshooting IT systems, including Linux, Unix, and Windows.

Responsibilities

  • Support implementation, troubleshooting, and maintenance of IT systems.
  • Provide Tier 1 and Tier 2 problem resolution for IT systems.
  • Manage daily operations and configuration of IT systems.
  • Monitor and resolve issues for server, storage, and network devices.
  • Analyze and optimize system operations and resource usage.
  • Communicate status of problems to management and customers.
  • Support system design and architecture as well as ticket escalation.

Benefits

  • Competitive salary.
  • Company paid medical, dental, and vision plans.
  • Short and long-term disability, and life insurance provided by the company.
  • Travel perks including Business/First Class upgrades for long flights.
  • Generous PTO: 25 vacation/personal days and 11 paid holidays annually.
  • Annual Professional Development Fund of $5,000 and 40 paid hours if in class.
  • 401K plan with 6% company match, fully vested immediately.
  • Employee referral bonus of $10,000.
  • Up to 3 paid Code Red days for unexpected customer closures.
Full Job Description
is seeking a Senior System Administrator to provide High Performance Computing (HPC) services in the form of HPC enhanced sustainment capabilities.

Responsibilities include, but are not limited to:
  • Provide support for implementation, troubleshooting and maintenance of IT systems
  • Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
  • Manage the daily activities of configuration and operation of IT systems
  • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.
  • Provide support for the escalation and communication of status to agency management and internal customers
  • Optimize system operations and resource utilization, and perform system capacity analysis and planning
  • Provide in-depth experience in trouble-shooting IT systems
  • Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
  • Provide support for the dispatch system and hardware problems and remains involved in the resolution process
  • Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
  • Support the design of systems, mission architecture and associated hardware
  • Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
  • Analyze and resolve complex problems associated with server hardware, applications and software integration
Required Qualifications:
  • Bachelor of Science in technical discipline. Additional five years of experience may be considered in lieu of degree.
  • At least ten (10) years of experience as a System Administrator in programs and contracts of similar scope, type and complexity.
  • DoD 8570 IAT II level certification required.
Security Clearance:
  • TS/SCI with polygraph required. Most recent polygraph in the last seven (7) years required.
BENEFITS:
  • Competitive salary
  • Company Medical/Dental/Vision plans - Company paid
  • Short-term Disability, Long-term disability and Life Insurance - Company paid
  • Business/ First Class travel upgrade for 7 hour or longer flights & company card will be provided for expenses
  • Vacation / Personal days granted at 25 days per year
  • Paid Federal Holidays - 11 days
  • $5,000 Annual Professional Development Fund plus 40 paid hours if in class
  • 401K with 6% company match; all contributions are immediately vested by Employee
  • Employee will be paid a bonus of $10,000 per employee hired based on their referral
  • Up to 3 paid Code Red days due to customer closure

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