Description

Be a part of a transformational journey with innovative talent and leading edge technologies.

Our team and what we'll accomplish together

Ready to shape the future of technology implementation? Join TELUS's Product Introduction & National Enablement (PINE) team, where innovation meets execution. As a key player in our dynamic team, you'll drive the strategic rollout of cutting-edge products and programs that empower our national Customer Solutions Delivery (CSD) operations.

We're seeking a Sr Strategy Manager who thrives on turning complex challenges into streamlined solutions. Here, your expertise will directly impact how our field teams deliver exceptional customer experiences across Canada. You'll be part of a diverse, forward-thinking team that's passionate about emerging technologies and process excellence.

Join a collaborative environment where your ideas matter, creativity is celebrated, and strategic thinking leads to real-world results. If you're ready to make your mark in a role where every project shapes the future of our field operations and customer success, we want to hear from you

What You Will Do

• Design and implement strategic initiatives that drive significant financial results through optimized product and device introduction, inventory management, and supply chain transformation
• Develop and analyze comprehensive business cases for new device introduction strategies and supply models that enhance operational efficiency
• Create and deliver compelling narratives focusing on strategic product and device management and field operations optimization, that inspire executive leadership support and action
• Build and maintain strategic partnerships across the TELUS ecosystem, including product, marketing, supply chain operations, and customer solutions delivery
• Lead innovative national projects that enhance our service delivery excellence through improved device deployment and field technician enablement programs
• Identify and execute opportunities for operational innovation in device procurement, testing, and distribution processes
• Develop and track performance frameworks and KPIs to measure the success of device-related initiatives and procurement strategies

Qualifications

What You Bring

• Strategic growth mindset that transforms thinking into tangible results
• Strong financial acumen that drives business value
• Masterful storytelling abilities that inspire and mobilize at all levels
• Change management expertise that guides organizations and empowers teams
• Advanced program management capabilities that deliver results
• Exceptional analytical skills that identify key opportunities
• The ability to build and lead high-performing cross-functional teams
• Proven track record of leading successful initiatives in complex environments

Great-to-Haves

• Bachelor's degree in Business, Economics, or related field, MBA would be an asset
• 7+ years of experience in strategy development and execution
• Demonstrated experience in program management, procurement, and device introduction

Salary Range: $102,000-$154,000

Performance Bonus or Sales Incentive Plan: 15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more ...

A bit about us

We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You'll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We're committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you're helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Operations

We're the ones that design, build, repair and maintain the billions of dollars' worth of the infrastructure that keeps more than 15.2 million Canadians connected.

We are honoured to be recognized

1.4M
Days volunteered in our communities.

70%
Team members that work at home or are mobile.

15.2
Million customers that TELUS is serving across Canada.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.