Clover Health

Senior Strategic Configuration Analyst

Clover Health$107K — $130K *
US-AnywhereRemote in United States
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in Medicare Advantage or healthcare plan configuration, testing, or technical quality assurance.
  • Hands-on experience with HealthEdge HRP and Source systems.
  • Detail-oriented with a knack for identifying edge cases in testing scenarios.
  • Deep understanding of the end-to-end claims lifecycle and provider contracts.
  • Passion for utilizing technology and data-driven insights to enhance operational precision.
  • Strong verbal and written communication skills for diverse stakeholder engagement.

Responsibilities

  • Design and execute comprehensive test plans for configuration validation.
  • Develop scenario-based testing models to simulate real-world medical encounters.
  • Conduct defect impact analyses and document operational risks of configuration failures.
  • Manage the technical validation lifecycle across testing and UAT environments.
  • Simulate payment variances to confirm root causes and validate fixes.
  • Utilize AI tools to support the evolution of testing frameworks and scenario creation.
  • Collaborate cross-functionally to ensure high confidence during configuration transitions.
  • Maintain detailed technical documentation for compliance and transparency.

Benefits

  • Competitive base salary with equity opportunities and performance-based bonus program.
  • Comprehensive medical, dental, and vision insurance.
  • Mental health initiatives, including No-Meeting Fridays and access to mental health resources.
  • Professional development funding and mentorship programs.
  • Remote-first work culture promoting flexibility and collaboration.
Full Job Description
We are looking for a highly analytical Senior Strategic Configuration Analyst to join our team. Reporting to the Senior Manager, Strategic Configuration, you will be a vital part of a lean, high-impact team dedicated to maximizing first-pass claim payment accuracy.

Your focus is the technical validation and rigorous testing of configuration logic. While the Senior Manager identifies strategy and logic gaps, you are the technical specialist responsible for ensuring that refined edit logic and precision-based review triggers are functioning perfectly before they impact the adjudication cycle. This is a role for a dedicated professional who thrives in the technical details of testing, excels at finding logic flaws through simulation, and is passionate about ensuring that provider contracts and clinical intents are executed with high precision.

As a Senior Strategic Configuration Analyst, you will:
  • Testing Framework Design & Execution: Architect and execute comprehensive test plans to validate that member benefits, provider contract terms, and general edits-including LCD, NCD, and NCCI coding edits-are configured accurately within our systems.
  • Scenario-Based Modeling: Develop and execute complex, scenario-based testing models that simulate real-world medical encounters to ensure configuration holds up under various coding conditions and modifier applications.
  • Defect Impact Analysis: Collaborate with the Senior Manager to provide detailed "failed-test" analysis and comprehensive impact assessments, documenting the financial and operational risk where configuration logic diverged from intended outcomes.
  • Environment Management: Manage the technical validation lifecycle across testing and UAT environments to ensure "zero-defect" deployments into the live production environment.
  • Root Cause Testing: When payment variances are identified, you will simulate those scenarios in a test environment to confirm the root cause and validate that the proposed configuration fix works as intended.
  • AI-Enabled Testing: Support the evolution of our testing frameworks by utilizing LLMs to create test scenarios, summarize configuration requirements, and identify edge cases in complex reimbursement logic.
  • Cross-Functional Collaboration: Work closely with the core Configuration, Payment Integrity, and internal stakeholders to move logic from testing to production with high confidence.
  • Technical Documentation: Maintain detailed records of test results, training materials, and configuration procedures to ensure transparency and compliance with CMS regulations.

Success in this role looks like:
  • By the end of your initial 90-day period: You will have mastered the navigation of Clover's HealthEdge HRP and Source environments and will be actively building and executing test cases that ensure compliance with CMS guidelines and provider contract terms.
  • By 6 months: You will be the primary lead for configuration testing and validation, utilizing AI tools like Claude, Gemini, and ChatGPT to generate complex testing scenarios and document logic flows to increase the speed and depth of our validation cycles.
  • Continued success: You will serve as the ultimate technical safeguard for Clover's first-pass accuracy, ensuring that strategic configuration updates result in a measurable reduction in retrospective claim adjustments while maintaining a high-precision payment ecosystem.

You should get in touch if:
  • You have 5+ years of experience in Medicare Advantage or healthcare plan configuration, testing, or technical quality assurance.
  • You possess strong hands-on experience with HealthEdge HRP and Source.
  • You are incredibly detail-oriented and have a knack for identifying "edge cases"-those rare but high-dollar scenarios that standard testing might miss.
  • You have a deep understanding of the end-to-end claim lifecycle and how provider contracts and clinical edits should be technically operationalized in a claims system.
  • You are passionate about leveraging technology and data-driven insights to drive operational precision.
  • You have strong verbal and written communication skills with the ability to translate complex technical findings for diverse stakeholders.

Benefits Overview:
  • Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
  • Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
  • Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
  • Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:
  • Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
  • Reimbursement for office setup expenses
  • Monthly cell phone & internet stipend
  • Remote-first culture, enabling collaboration with global teams
  • Paid parental leave for all new parents
  • And much more!

Final pay is based on several factors including but not limited to internal equity, market data, and the applicant's education, work experience, certifications, etc.

A reasonable estimate of the base salary range for this role is:

$107,000-$130,000 USD

About Clover Health

Clover Health is a healthcare technology company that uses data and technology to improve medical outcomes and lower costs for patients. The company offers Medicare Advantage plans in select states, and uses its proprietary software platform to identify patients who are at risk of hospitalization or other adverse health outcomes. Clover Health also partners with healthcare providers to offer in-home primary care services to its members. The company was founded in 2014 and is headquartered in New York City.
Learn more about Clover Health
Size
1,760 employees
Industry
Founded
2013

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