Nasdaq

Senior Specialist, People Communications and Change Management

Nasdaq$101K — $177K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in communications, human resources, marketing, or a related field.
  • 7-10+ years of experience in a corporate communications-related role, preferably focused on HR.
  • Proven track record in delivering impactful employee engagement and change management campaigns.
  • Ability to influence stakeholders and develop scalable solutions.
  • Exceptional communication skills with experience in liaising with senior leadership.
  • Knowledge of agile methodologies and AI-powered tools in communications workflows.
  • Growth mindset and passion for enhancing HR communication and stakeholder engagement.

Responsibilities

  • Provide strategic communications consultancy and execute communications projects across the People@Nasdaq portfolio.
  • Articulate the People Team's mission and benefits across all channels.
  • Design and document signature People workflows to enhance user experience throughout the employee lifecycle.
  • Propose and implement innovative ideas to improve communication channels and stakeholder engagement.
  • Coordinate with M&A leads on changes during mergers, acquisitions, and divestitures to ensure business continuity.
  • Facilitate large-scale communications events such as global forums and all-hands meetings.
  • Utilize AI-assisted tools to improve communication deliverables.

Benefits

  • Hybrid work arrangement with at least three days in-office.
  • Opportunity to work on high-profile, mission-critical projects.
  • Collaboration with a global team.
  • Access to AI and innovative communication technologies.
  • Engagement in a fast-paced, impactful environment.
Full Job Description
As a Senior Specialist, People Communications and Change Management reporting to the Communications Leader for People[redacted], you’ll play a critical role in telling a compelling, cohesive, and aligned narrative about the various programs, policies, and benefits we offer. You’ll also partner closely with Nasdaq’s People Experience team to communicate about our People Promise—the expression of what it’s like to work at Nasdaq—to candidates and colleagues alike. You will be responsible for leading change and communication strategy, consultation, and delivery for high-profile, mission-critical projects at the enterprise, division or expert team, and local level. These projects are crucial to Nasdaq’s continued success and the further development of our business growth strategy.

You’ll thrive in this position if you’re a highly collaborative, creative, data-driven, and product-minded strategic thinker and HR communications expert who brings a global mindset and passion for communication, change management, and employee engagement to a fast-paced, high-impact environment.

Key Responsibilities

  • Provide strategic communications consultancy tostakeholdersand own the end-to-end executionof communicationskey projects across the People@Nasdaqportfolio and beyond,includingsignificantchange managementiniatitives,new programlaunches, workforce and location strategy initiatives,regional and local statutory requirements,and more. This includes communicationandchange management planning, drafting and delivery,channel optimization,and/or coordinating with other Nasdaq or third-party partners, as necessary.

  • to life the People Team mission, vision, and thematic narrativeto increase employee understanding of, and appreciation for, Nasdaq’s compelling total offer of benefits and other programs and rewardsin a consistent wayacross all channels.

  • Apply end-to-end thinking and an outcomes-over-output mindset to help design, document, influence, and communicate about all facets of signature People[redacted] workflows/experiences, such as onboarding or promotions, collaborating closely with the product/program owner  and across all areas of People Team  to ensure a holistic, thoughtful, and best-in-class user experience for key moments in the employee lifecycle.

  • Employa continuous improvement mindset to suggest, test, and implementwhitespace ideas to elevate thecommunicationschannelswith an eye towards innovation and improvingstakeholder engagement with, and understanding of,key concepts and relevant topics.

  • Coordinateclosely with theM&ALead and PMO Lead for People@Nasdaqfor allmergers, acquisitions, divestitures, andotherM&A activities, including the creation and curation of defined M&Aplaybookstofacilitateemployee understandingand reduce disruption and riskduring times of transition, ultimately enabling the desired business outcomes associated with the deal.

  • Work closely with theCommunications Leader to develop the agenda,promote,andfacilitatelarge-scalePeople@NasdaqCommunications events includinga global Manager Forum,Ask Me Anything all-hands, and internal People Teamall-hands town halls.

  • Leverage AI-assisted toolsto create better deliverables andenable greater efficiencywhileenhancingwith quality,consistency, and creativity of people team communication campaigns.

  • Serve as the AI subject expert for People[redacted] communications team, which includes scouting new available AI technologies, developing application use cases and strategies, and optimizing the suite of AI tools in use to produce better outcomes based on company- and topic-specificpreferences and parameters.


Required Qualifications

  • Bachelor’s degree in communications, human resources, marketing, or a related field.

  • 7-10+years of experiencein acorporatecommunications-related role,preferably with an HRfocus.

  • Proventrack recordofdeliveringhigh-quality, impactfulemployee engagement and change managementcampaigns across the HR space.

  • Demonstratedability toinfluence stakeholders, develop scalable solutions, lead cross-functional initiatives.

  • Clear communicator with experience in collaborative, matrixed environmentswho can translate complex information and ideas for a diverse global audience.

  • Exceptional communication skills, including experience liaising with and influencing senior leadership.

  • Working knowledge ofagilemethodologiesandapplying AI-poweredtoolsto communications workflowsand outputs.

  • Growth mindset,constant curiosity to learn,and relentlesspassion for elevating the HR communicationfunction, outcomes for stakeholders, and overall engagement of the company’s global workforce.

Preferred Qualifications

  • Change managementcertification (e.g., PROSCI or similar)and/or experience desired.

  • Exposure to global teams and cultural nuances in cross-border collaboration.

This position will bebased in New York, NY, USAand offers the opportunity for a hybrid workarrangementat leastthreedays a week in-office, subject to change, providingflexibility and accessibility for qualified candidates.

For more information, visit .

About Nasdaq

Nasdaq, Inc. is a global technology company that operates a suite of financial services businesses, including trading, clearing, exchange technology, regulatory, securities listing, and public company services. The company was founded in 1971 and is headquartered in New York, New York. Nasdaq operates in over 50 countries and has more than 4,700 employees worldwide. The company is committed to innovation and has been at the forefront of developing new technologies to improve the efficiency and transparency of financial markets.
Learn more about Nasdaq
Size
5,987 employees
Market Cap
$29.8 billion
Industry
Net Income
$933 million
Founded
1971
5 Year Trend
+9.7%
Revenue
$5.6 billion
NASDAQ

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