Job Description:Responsibilities:Client Service & Deliverables
- Ensure client payroll information is accurate within their specific payroll system and resolve any discrepancies
- Review and/or process payrolls in a timely manner to meet client deadlines to include updating employee records, calculating/paying bonuses or severance, reviewing accuracy of federal and state income related tax calculations, and reconciling payroll deposits, tax withholdings, wage garnishments, etc.
- Prepare reports of employee earnings, taxes, deductions, and employer's contribution for social security and unemployment
Client Service
- Establish strong and trusted client relationships by effectively consulting with clients on all payroll related matters
- Maintain confidence of employee data by keeping all information confidential
- Accurately convey detailed information in both written and verbal format
- Provide technical software support to clients
- Identify and accurately capture out of scope work
- Identify new opportunities to expand services to clients
Implementation & Technology
- Be an additional resource to the implementation team when needed
- Interview clients to gain understanding of payroll needs
- Manage new client implementation projects, ensuring timely completion and client satisfaction
- Train clients on payroll processes as necessary
Individual and Team Development
- Be a resource to new hires and/or less experienced staff as it relates to clients, software, payroll, and/or processes
- Provide honest feedback to new hires/less experienced staff in a timely manner
- Help build team capabilities and knowledge by sharing insights and lessons learned
- Research and maintain product knowledge on ADP software platforms
- Maintain current knowledge of local, state, and federal practices and laws
Qualifications:- 3 years of relevant payroll experience
- Experience with ADP WFN software and implementation experience
- CPP preferred
- Bachelor's degree preferred
- Working knowledge of Outlook and Microsoft Office Suite
- Highly detail oriented and focused on accuracy
- Strong organization and time management skills
- Strong adaptability and multi-tasking skills
- Ability to effectively work in a deadline driven environment serving multiple clients
- Ability to provide exceptional client service
- Strong written and verbal communication skills; appropriately and professionally communicates with all levels
- Ability to learn new technology and processes quickly
- Ability to learn from experiences and integrate new knowledge and skills into daily work and share with colleagues as appropriate
The pay rate range for this job position is $49,500 to $118,990. Actual compensation is influenced by a variety of relevant factors including but not limited to applicant's skills, prior experience, qualifications, degrees, professional certifications, work arrangements and geographic location. Baker Tilly offers a comprehensive compensation and benefits package to eligible employees. 
