OverviewThe Parts Operations team is responsible for the management of Scout Motors' genuine parts business, ensuring the seamless procurement , pricing, sales, compliance, and administration of spare parts. As a member of the team you will be responsible for working directly with suppliers to ensure they meet Scout requirements on the delivery of parts directly into the Scout network, including timing and product material compliance. This role requires the ability to interface across a global supply base in a dynamic manner to ensure inventory is available to support customer demand. This role reports to the Manager of Parts Operations.
What you'll doBecome part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:
- In conjunction with Purchasing, identify and source tiered suppliers for aftersales service parts
- With supplier partners and internal stakeholders develop service level agreements for procurement of Scout Motors service parts
- Ensure timely & accurate delivery of service parts through monitoring of supplier KPI's
- Interface with supply base to ensure parts material compliance according to Scout Motors product standards
- Develop process to monitor and record supplier conformity to product and delivery requirements for use across company stakeholders
- Work with supplier on an ongoing basis to address deviations in procurement plan such as past-due, over-ship, and other non-compliance items.
- Ensure the availability and timely distribution of body parts, working closely with logistics and procurement
- Partner with the procurement team to negotiate and secure necessary parts, ensuring service needs are met 15 years after end of production supply
Location & Travel Expectations:
- This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC.
- This role requires 4-5 days per week in the office, with regular in-person meetings and events.
- Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
- Travel: Domestic and travel required and international is a possibility occasionally, approximately 10 - 20% of the time. Valid driver's license required. Passport required.
What you'll bringWe expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You'll be comfortable with change and flexible in a fast-paced, high-growth environment. You'll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:
- Bachelor's Degree, or equivalent combination of education and experience.
- 8+ years of professional experience in Aftersales within a fast-paced environment, in the Automotive Industry.
- Experience or strong knowledge of ERP with knowledge of product life-cycle management, EDI communication, bills of material, supply chain operations, and supplier releasing
- Knowledge of industry-specific regulations and standards including product compliance
- Strong organizational skills and attention to detail, with the ability to manage multiple projects and deadlines simultaneously.
- Strong proficiency in AI implementation and management
- Ability to communicate effectively both internally and externally with a global supply base.
What you'll gainThe benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting - with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:
- Competitive insurance including:
- Medical, dental, vision and income protection plans
- 401(k) program with:
- An employer match and immediate vesting
- Generous Paid Time Off including:
- 20 days planned PTO, as accrued
- 40 hours of unplanned PTO and 14 company or floating holidays, annually
- Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
- Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
Pay TransparencyThis is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.
Initial base salary range = $130,000.00 - $160,000.00
Internal leveling code: IC8
Notice to applicants:- To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
- Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
- Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
- Residing in New York City: This role is not eligible for remote work in New York City.
