CardWorks

Senior Specialist, Corporate Communications

CardWorks$85K — $105K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in Communications, Public Relations, Marketing, Journalism, or related field preferred.
  • 3+ years of communications, public relations, marketing, or related experience.
  • Strong writing, editing, project management, and organizational skills.
  • Ability to manage multiple priorities and collaborate with diverse stakeholders.
  • Detail-oriented with strong analytical and interpersonal skills.

Responsibilities

  • Manage the companywide communications calendar and advise on communication timing and prioritization.
  • Execute internal communications via email, intranet, and Teams.
  • Own the internal email process through PoliteMail, from building to distribution.
  • Develop communication plans for key company initiatives and events.
  • Serve as primary administrator for the company intranet, managing content and events.
  • Track and analyze communications performance and report on engagement trends.
  • Assist with planning and execution of internal/external events and employee engagement activities.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) plan with company match.
  • Short- & long-term disability coverage.
  • Wellness programs available.
  • Paid vacation, sick days, and bank holidays.
  • Employee engagement activities including appreciation days and resource groups.
Full Job Description

Position Summary and Role Impact:
 

The Senior Specialist, Communications supports the planning, execution, and measurement of internal and external communications initiatives. This role serves as the primary owner of key internal communications channels and processes, including the company intranet, employee newsletter, communications calendar, email distribution, and communications analytics. The position also supports media relations, corporate events, sponsorships, vendor management, and employee engagement efforts.

The ideal candidate is a highly organized, detail-oriented, proactive communicator who is able to manage multiple priorities, partner with stakeholders across the organization, and use data-driven insights to continuously improve communications effectiveness.

Essential Functions:

  • Manage the companywide communications calendar, advising stakeholders on timing, prioritization, and cadence of communications.
  • Execute internal communications through email, intranet, Teams, and other channels.
  • Own the end-to-end internal email process through PoliteMail, including building, scheduling, and distributing communications.
  • Develop and support communication plans for key company initiatives, programs, and events.
  • Maintain targeted distribution lists to support audience-specific communications.
  • Serve as primary administrator for myNET, including publishing news, maintaining content, updating organizational pages, and managing the events calendar.
  • Manage homepage content and banner promotions to ensure timely and engaging content.
  • Create or source graphics and visual assets to support intranet content.
  • Own The Works Weekly newsletter, including content planning, editing, stakeholder coordination, publication, and distribution.
  • Track and analyze communications performance across PoliteMail, myNET, newsletters, and company meetings.
  • Prepare recurring and ad hoc reports highlighting engagement trends and opportunities for improvement.
  • Provide campaign-specific metrics and performance summaries to business partners and leadership.
  • Support media relations activities, award submissions, speaking opportunities, and industry engagement initiatives.
  • Monitor media coverage and prepare reporting and insights.
  • Assist with planning and execution of internal and external events, including employee engagement activities, town halls, sponsorships, and conferences.
  • Support communications-related activities tied to corporate sponsorships and partnerships.
  • Coordinate vendor onboarding, invoice processing, and budget tracking for Communications projects and programs.
  • Maintain project trackers, content calendars, communications assets, and department records.
  • Support meeting coordination, stakeholder communications, and general department operations.

Requirements for Success:

  • Strong writing, editing, project management, and organizational skills.
  • Ability to manage multiple priorities, collaborate with diverse stakeholders, and deliver high-quality work in a fast-paced environment.
  • Ability to work both independently and as a collaborative team player, partnering appropriately with stakeholders from various levels and areas of the organization, internally and externally.
  • Detail-oriented with strong time management, critical thinking, organizational, analytical, and interpersonal skills.

Education & Experience:

  • Bachelor’s degree in Communications, Public Relations, Marketing, Journalism, or a related field preferred.
  • Three (3)+ years of communications, public relations, marketing, or related experience.


Knowledge, Skills and Capabilities:

  • Proficiency with Microsoft 365 applications, including Word, Excel, PowerPoint, Teams, and SharePoint.
  • Experience with PoliteMail, Canva, Adobe Creative Suite, or similar communications and design tools preferred.
  • Familiarity with media relations, sponsorships, external communications activities, corporate events, and employee engagement programs preferred.
  • Strong analytical skills with experience interpreting communications performance metrics.
  • Proficient public speaking abilities preferred.

     

The salary range for this position, if located in NY Metro/NY State is $85,000 to $105,000. However, please note that the salary range will vary for other geographic areas.

#INDHP

Our Employee Value Proposition

  • Competitive Pay, including a Bonus Target or Variable Pay Incentive Program 
  • Benefits Package -Medical, Dental, and Vision (plus much more) 
  • 401(k) Plan with Company Match 
  • Short- & Long-Term Disability 
  • Wellness Programs 
  • Group Life and AD&D Insurance 
  • Paid Vacation, Sick Days and bank Holidays 
  • Employee Engagement Activities including Employee Appreciation Day, DEI Employee Resource Groups, Corporate Social Responsibility, Service Recognition


We offer a total rewards package comprised of a competitive base rate of pay, variable pay incentive programs based on the role, and a comprehensive benefit suite.  Offered rates of pay are determined based on job-related knowledge, relevant experience, skills, certifications, and geographic location.


About CardWorks

CardWorks is a financial services company that provides a range of credit card and loan products to consumers. The company was founded in 1987 and is headquartered in New Haven, Connecticut. CardWorks offers credit cards, personal loans, and merchant services through its various subsidiaries, including Merrick Bank, Continental Finance, and Genesis Financial Solutions. The company has a focus on serving consumers with less-than-perfect credit, and its products are designed to help customers build or rebuild their credit scores. CardWorks has over 1,000 employees and is committed to providing excellent customer service and innovative financial solutions.
Learn more about CardWorks
Size
1,000 employees
Industry
Founded
1987

Similar Jobs

More Jobs at CardWorks

More Business Services Jobs

Find similar Senior Specialist, Corporate Communications jobs: