Job DescriptionSenior Specialist, Client Operation
We9re seeking a future team member for the role of Senior Specialist, Client Operations. This role is located in Lake Mary.
In this role, you9ll make an impact in the following ways:
- Supports clients in addressing and resolving complex operational and technical issues and ensuring requests are executed
- Proactively assists clients in reviewing potential business needs and directs them to appropriate resources at BNY
- Resolves complex or non-routine client issues or inquiries, as needed
- Uses in-depth knowledge of client issues and needs to contribute to business development efforts
- Uses understanding of BNY products and services to best propose expanded offerings to clients for front office consideration
- Leads and participates in internal activities and initiatives designed to improve client experience
To be successful in this role, we9re seeking the following:
- Bachelor9s degree or the equivalent combination of education and experience is required
- 5-7 years of total work experience preferred
- Experience in brokerage/advisory firm operations and/or client services is preferred
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life9s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
Same Posting Description for Internal and External Candidates
