About the RoleWe're hiring a Senior Software Engineer to join Pivotal's Growth & Onboarding team. This is a primarily backend-focused role building the systems that power how new providers onboard to the platform, get configured, and start realizing value, a surface that directly shapes the customer experience and Pivotal's ability to scale.
You'll build practical, customer-facing tools and workflows tied to onboarding and growth, working closely not just with product and engineering but with sales and marketing stakeholders who depend on this team as a key touchpoint in the customer lifecycle. Strong product instincts and a genuine interest in what customers need earliest in their journey are just as important as technical depth here.
What You'll Do- Build and own backend systems: Design, implement, and maintain the services and APIs that power provider onboarding, activation, customization workflows, and growth-oriented tooling. Take end-to-end ownership from design through production.
- Build practical customer-facing tools: Translate what providers, sales, and marketing need at the earliest stages of the customer lifecycle into reliable, well-designed backend systems and workflows.
- Contribute to architectural decisions: Be an active participant in technical planning and design discussions. Bring your implementation perspective and push back when you see a better path.
- Partner cross-functionally: Work closely with product, sales, and marketing stakeholders, not just engineering. This team is a key customer touchpoint and the right person is comfortable in that cross-functional environment.
- Operate with autonomy: With a small team and real ownership, there's no room for passengers. You'll identify what needs solving and drive your work forward without heavy oversight.
- Write reliable, maintainable code: Hold a high bar for code quality, testing, and system design. Build things that hold up as the platform and team scale.
- Surface problems early: Communicate blockers, risks, and open questions proactively. Keeping the team aligned is part of doing the job well.
Who You Are- 5+ years of software engineering experience with a strong backend focus
- Solid understanding of backend fundamentals: system design, data modeling, API development, and service reliability
- Strong product orientation with good instincts around customer needs and usability: you think about the person using the thing, not just the system underneath it
- Python experience preferred; candidates from other backend languages are welcome if they're prepared to interview in Python and ramp quickly
- Comfortable working in product-driven environments with cross-functional stakeholders including sales and marketing
- Comfortable in greenfield environments with evolving requirements
- Self-directed and proactive: you identify problems and drive them to resolution
- Strong communicator who surfaces ambiguity early and collaborates well across functions
- Experience in early-stage or startup environments where engineers own outcomes, not just tasks
Extra Credit If You Have- Experience building onboarding flows, activation funnels, customization tooling, or growth-oriented product features
- Familiarity with sales or marketing support tooling or benchmarking tools
- Familiarity with experimentation, feature flagging, or A/B testing
- Background in FinTech, HealthTech, or other regulated industries
- Familiarity with Python a plus
Benefits Include:- Competitive compensation, including equity
- Full health, dental, and vision coverage
- Retirement savings plan through 401(k)
- Flexible time off
- Opportunities for company-wide connection and events
Ready to Make an Impact?We're building something meaningful; and we want you on the team.
Bring your ideas, curiosity, and drive, and let's transform healthcare reimbursement together.
