SENIOR SERVICES MANAGER

City of Rocky Mount, NC

$65K — $98K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent required.
  • Four years of related experience needed.
  • Lifeguard certification (LG) required.
  • Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) required.
  • Lifeguard Instructor (LGI) certification preferred.

Responsibilities

  • Oversee day-to-day operations of the senior division.
  • Design and implement programs for senior citizens.
  • Manage three full-time staff members including hiring and training.
  • Administer division budgets and seek alternate funding sources.
  • Cultivate relationships with community groups to support senior programs.
  • Monitor facility and grounds for maintenance and safety issues.
  • Engage with local agencies to provide services for seniors.

Benefits

  • Full-time employee benefits.
  • Opportunity for community engagement and impact.
  • Professional development through staff evaluation and training.
  • Dynamic work environment combining office and outdoor activities.
Full Job Description
Salary: $65,997.72 - $98,996.58 Annually
Location : 331 S. Franklin Street, Rocky Mount, NC, NC
Job Type: Full-Time
Job Number:
Department: Parks & Recreation
Opening Date: 08/05/2026
Closing Date: 8/26/2026 11:59 PM Eastern
Work Schedule: 8:30 a.m. - 5:00 p.m., weekends as needed for special events
FLSA Status: Non-Exempt
Pay Range: 20

DESCRIPTION OF WORK

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.
JOB SUMMARY
Responsible for the day-to-day operation of the senior division. This includes but is not limited to providing oversight to three full-time staff members including hiring, evaluation, skill development and termination. Also, the position is responsible for ensuring the operation of a senior center, management of budget, management of one indoor and one outdoor seasonal pool. This position is responsible for interacting with the community to bring awareness and resources to the senior division.
JOB REQUIREMENTS

  • Designs, plans, and implements a program of activities for senior citizens, including exercise programs, instructional classes, athletic leagues, senior trips, club meetings, local and state final senior games, special events, educational seminars, and referral services.
  • Establishes and maintains relationships with groups and individuals within the division's service area that foster public acceptance and support for senior programs.
  • Trains, assigns, directs, supervises, evaluates, and disciplines personnel; conducts staff meetings; supervises Senior Center office operations; signs and monitors time sheets.
  • Prepares and administers division budgets; develops alternate funding sources; prepares and processes purchase orders and payment requests; transfers funds as needed; solicits and secures grants; implements fund raising projects.
  • Prepares and dispenses schedules, calendars, and press releases, designs posters, flyers, registration forms, and newsletters.
  • Purchases supplies for classes, projects, fitness center, and athletic leagues.
  • Monitors facility and grounds for safety, repair needs, and maintenance related issues.
  • Establishes and maintains contact with local government and private agencies offering services for seniors, forms partnerships with external agencies as appropriate.
  • Oversee the work of a team engaged in providing specific services, completing specific projects, or assisting other units.
  • Provides management of full-time staff, budget management, program development, aquatic management, and customer service.
  • Performs other related duties as assigned.

MINIMUM QUALIFICATIONS

Education and Experience:
  • Bachelor's degree or equivalent.
  • Four (4) years' experience in a related field.
  • Or an equivalent combination of education and experience.
  • Possession of or ability to readily obtain a valid driver's license issued by the State of North Carolina for the type of vehicle or equipment operated.
Special Qualifications:
  • LG- Lifeguard
  • LGI- Lifeguard Instructor
  • CPO-Certified Pool Operator or AFO- Aquatic Facility Operator
Required Qualifications:
  • LG & CPO/AFO
  • LGI-(Preferred)

KNOWLEDGE, SKILLS AND ABILITIES REQUIREMENTS

  • Knowledge of senior adult program development.
  • Knowledge of building maintenance procedures.
  • Knowledge of budget development and administration principles.
  • Knowledge of fundraising practices and procedures.
  • Skill in analyzing problems and identifying solutions.
  • Skill in preparing clear and accurate reports.
  • Skill in establishing cooperative and productive working relationships.
  • Skill in evaluating and establishing written policies and procedures.
  • Skill in setting priorities for competing projects.
  • Skill in performing mathematical calculations.
  • Skill in operating computers and other standard office equipment.
  • Skill in interpersonal relations.
  • Skills in oral and written communication.
SUPERVISORY AND MANAGEMENT RESPONSIBILITIES
  • This position has direct supervision over Administrative Assistant (1), Recreation Center Supervisor (1), Building Service Worker (1), and other part-time personnel.
PHYSICAL DEMANDS
  • The work is performed while intermittently sitting, standing, stooping, walking, bending, or crouching. The employee occasionally lifts light and heavy objects and climbs ladders.
  • The work is medium work which requires exerting up to 50 pounds of force occasionally,
  • and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Additionally, the following physical abilities are required:
  • Hearing 1: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination sound.
  • Mental Acuity: Ability to make rational decisions through sound logic and deductive processes.
  • Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers.
  • Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.
  • Standing: Particularly for sustained periods of time.
  • Stooping: Bending body downward and forward by bending spine at the waist. Occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
  • Talking 1: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
  • Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
  • WORK ENVIRONMENT
  • The work is typically performed in an office and outdoors, occasionally in cold or inclement weather.

Full time jobs are provided Benefits.

Benefit information can be found on the City's website
01

What is your highest level of completed education? (Must be listed in your application)
  • High School Diploma or GED
  • Associates degree
  • Bachelor's Degree
  • Master's Degree or higher
  • None of the Above

02

Tell us how your current knowledge, skills, and abilities make you an ideal candidate for the Senior Services Manager position. Be sure to include all relevant experience.
03

This position requires you to have a lifeguard and pool operator certification. Do you currently hold these certifications?
  • Yes
  • No

04

Tell us about your experience in aquatics and how long you've been doing it? Be sure to include any certifications that you currently hold.
05

Detail your experience working directly with budgets and staff supervision.
06

Detail your facility management experience.
07

Why have you applied for this position?
08

What type of experience do you have programming for seniors?
09

The Senior Center plans and implements trips ranging from a day trip to multiple days. Tell us about your direct experience in this area.
10

If selected, outline your 90-day plan as the new Senior Services Manager.
Required Question

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