Trane Technologies

Senior Services Account Manager

Trane Technologies$98K — $195K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of solution sales experience with a solid track record of meeting or exceeding sales targets.
  • A Bachelor's degree in Arts/Sciences (BA/BS) is preferred but not mandatory for highly skilled candidates.
  • Passion for understanding the business and connecting customers to sustainable solutions.
  • Ability to engage effectively with multiple stakeholders and decision makers.
  • Strong financial and business acumen with a self-starter mindset.
  • Demonstrated success in generating leads and facilitating client discussions to identify value.
  • Valid driver's license required with a clean driving record.

Responsibilities

  • Lead customer discussions, providing insights to establish value and drive demand.
  • Facilitate customer transactions by developing project business cases and validating outcomes.
  • Manage conflict and complaints, ensuring positive relationship maintenance.
  • Build trusting client relationships to understand their needs and provide tailored solutions.
  • Proactively identify and address potential business challenges and opportunities.
  • Analyze industry trends and gather insights for strategic decision-making.
  • Collaborate with sales teams to understand customer needs and support sales efforts.

Benefits

  • Health insurance and wellness programs effective from day one for the employee and family.
  • Comprehensive family building benefits, including fertility coverage and adoption support.
  • 401K matching up to 6% with an additional 2% core contribution.
  • Generous paid time off package including vacation, holidays, and sick leave.
  • Opportunities for education and training support, including tuition assistance and student debt help.
Full Job Description
Where is the work:
Prioritize engaging with customers. When not directly interacting with customers; collaborate with colleagues in your office.

What you will do:
  • Leads customer conversations with business level insights to establish value and create demand. Actively listen to identify concerns.
  • Acts as a facilitator to help the customer buy, including developing project business case, financial proforma, and validating business outcomes. Gather and validate preliminary information, perform facility walkthroughs, construction plan review or other requirements.
  • Conflict Management: Managing complaints, resolving conflicts, and negotiating solutions to reconcile differences while maintaining positive relationships.
  • Consultative Selling: Forming trusting relationships with clients and allowing them to communicate their requirements and desires then offering solutions that provide value and meet their needs. Take a consultative and strategic approach to pursue new business and grow existing account relationships.
  • Initiative: Proactively assessing a situation and taking action without direction from someone else in anticipation of future problems, needs, or opportunities.
  • Industry and Market Analysis: Gathering and analyzing information and deriving insights about the context in which a business operates to identify opportunities and threats. Effectively target and identify opportunities. Facilitate discovery. Qualify opportunities early in the buying and selling process.
  • Prioritization: Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Team Selling: Working with sales teams to understand customer requirements, promote the sale of company products, and provide sales support.


What you will bring:
  • 5+ years of demonstrated experience or Bachelor's Degree in Arts/Sciences (BA/BS)
  • 5+ years of solution sales experience with a track record of achieving and exceeding sales targets
  • We prioritize practical experience and relevant skills. Candidates without a degree are encouraged to apply.
  • A desire to understand our business and passion to connect current and potential customers with service offerings designed to create efficient and sustainable buildings.
  • Ability to engage multiple stakeholders, influencers, and key decision makers.
  • Demonstrated ability to generate and qualify leads, facilitate customer conversations with business level insights to establish value and create demand, close new business and the grow existing account relationships.
  • Strong financial and business acumen and self-starter mindset.
  • Available for local travel.
  • DL NUMBER - Driver License, Valid and in State Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years. within 1 Year


Annual Base Salary Range or Hourly Base Pay Range:
$98,300.00 - $195,264.99
Compensation Type:
Salary
Incentive Eligible:
No
Sales Commission Eligible:
Yes

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive at work and at home:

  • Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE!
  • Family building benefits include fertility coverage and adoption/surrogacy assistance.
  • 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
  • Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
  • Educational and training opportunities through company programs along with tuition assistance and student debt support.


Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.

Safety Sensitive Role:
Yes
The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

About Trane Technologies

Trane Technologies is a global climate innovator. Through our strategic brands Trane and Thermo King, and our portfolio of environmentally responsible products and services, we bring efficient and sustainable climate solutions to buildings, homes and transportation. Our innovative solutions have helped make buildings and homes comfortable, while more energy efficient and environmentally friendly. We also provide transport temperature control solutions that are used in the food, beverage and pharmaceutical sectors. Trane Technologies is committed to achieving carbon neutrality by 2030 and has been named to the Dow Jones Sustainability World Index for the tenth consecutive year.
Learn more about Trane Technologies
Size
37,000 employees
Market Cap
$39 billion
Industry
Net Income
$854.8 million
5 Year Trend
+0.9%
Revenue
$12.4 billion
NASDAQ

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