Job Summary
The Senior ServiceNow Developer will be part of the Enterprise Risk Management Technologies Team and will be responsible for configuring and integrating out-of-the-box ServiceNow solutions and tailoring them to meet unique business needs. The role will focus on ServiceNow GRC development, integrations, configuration, testing, deployment, and ongoing production support.
Key Responsibilities
• Design, develop, and implement ServiceNow GRC modules in alignment with solution requirements.
• Configure solution UI, including Forms, Fields, Lists, Views, Workspaces, UI Policies, Client Scripts, UI Actions, Dashboards, Reports, Service Catalog, and Portals.
• Configure solution workflows, including Business Rules, Scheduled Jobs, Script Includes, Flows, Workflows, Notifications, Mail Scripts, and Events.
• Configure Users, Roles, Groups, and ACLs.
• Create, manage, and deploy Update Sets.
• Perform data imports into GRC application tables.
• Build system integrations using Integration Hub and REST APIs.
• Execute functional component testing on GRC workflows.
• Create and maintain technical solution documentation.
• Participate in Agile sprints and Scrum ceremonies as a member of the product team.
• Provide ongoing production and end-user support.
• Participate in deployment planning while ensuring adherence to software compliance standards.
• Translate business requirements into scalable and maintainable ServiceNow technical solutions.
Required Qualifications
• 5+ years of experience as a ServiceNow Application Developer.
• 3+ years of experience as a Certified ServiceNow Application Developer.
• 4+ years of experience with JavaScript and related technologies, including AJAX, XML, JSON, HTML, and CSS.
• Strong proficiency with GlideRecord queries and ServiceNow scripting.
• Strong experience implementing REST APIs and ServiceNow integrations.
• 5+ years of experience designing and implementing complex ServiceNow solutions to meet business requirements.
• Experience configuring and integrating ServiceNow GRC solutions.
• Strong understanding of ServiceNow configuration, development, testing, deployment, and production support processes.
Preferred Qualifications
• Certified Implementation Specialist - Risk and Compliance (GRC).
• Experience building integrations using ServiceNow Integration Hub.
• Experience building integrations using REST APIs.
• 4+ years of experience working in Agile practices and building software in an enterprise environment.
• Excellent communication skills for collaboration with technical teams and stakeholders.
• Ability to translate business requirements into effective technical solutions.
• Proactive and self-motivated with a strong sense of ownership.
• Ability to manage multiple priorities and meet deadlines.
