ISO New England

Senior Security Operations Center (SOC) Analyst

ISO New England • $115K — $142K *
Energy & Utilities
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in cybersecurity or a related field
  • Proficiency with SIEM platforms and EDR/XDR solutions
  • Strong knowledge of network analysis and forensic tools
  • Experience in threat modeling and incident response
  • Understanding of critical infrastructure protection principles
  • Familiarity with scripting languages like Python or PowerShell
  • Relevant certifications preferred (e.g., GCIA, CISSP)

Responsibilities

  • Detect, analyze, and respond to complex security threats
  • Lead high-severity incident response efforts across teams
  • Apply threat modeling techniques to enhance detection strategies
  • Conduct advanced threat detection and malware analysis
  • Develop and maintain security detection rules and response playbooks
  • Coordinate security assessments and purple team activities
  • Mentor junior SOC analysts on best practices

Benefits

  • Hybrid work environment with on-site requirements
  • Relocation assistance for distance-based candidates
  • Paid on-call rotation
  • Comprehensive wellness programs and onsite gym
  • Flexible work hours for better work-life balance
  • Tuition reimbursement and professional development opportunities
  • Employee Business Networks to foster inclusion
Full Job Description
As a Senior SOC Analyst, you will play a pivotal role in defending critical infrastructure that powers millions of residents across New England. Our organization is responsible for safeguarding the electric grid, a cornerstone of public safety, economic stability, and national security.

What we offer you:
  • Hybrid work environment (4 days/week on-site)
  • Distance-based relocation assistance available
  • 7 people paid on-call rotation
  • Competitive compensation with a base salary + performance bonus
  • Robust benefits package, including:
    • Enhanced 401(k) and financial planning support
    • Tuition reimbursement and professional development
    • Wellness programs, including an onsite gym
    • Free coffee at our onsite café
    • Flexible work hours
    • Employee Business Networks
  • A stable, mission-driven workplace where your impact truly matters


How you will make an Impact
  • Operate independently with minimal supervision to detect, analyze, and respond to complex security threats in a fast paced, mission critical SOC environment supporting electric grid operations.
  • Lead response efforts for high severity and complex security incidents, coordinating containment, eradication, and recovery across IT, OT, and engineering teams.
  • Apply threat modeling techniques to anticipate adversary attack paths, inform detection strategy, and improve defensive coverage across critical infrastructure systems.
  • Perform advanced threat detection and analysis using SIEM, EDR/XDR, network monitoring, and forensic tools.
  • Conduct malware analysis, digital forensics, and root cause investigations following security events affecting critical systems.
  • Develop, tune, and maintain detection rules, correlation logic, and automated response playbooks to continuously improve SOC effectiveness.
  • Coordinate tabletop exercises, purple team activities, and grid focused security assessments.
  • Mentor and train junior SOC analysts, providing guidance on investigation techniques, tools, and best practices.
  • Serve as the project implementor for SOC-related initiatives, partnering with the PMO to plan, coordinate, and execute corporate security projects impacting SOC operations.


What we are looking for
  • SIEM platforms (Splunk, QRadar, ArcSight, Microsoft Sentinel, or similar)
  • EDR/XDR solutions (CrowdStrike, Carbon Black, Microsoft Defender, SentinelOne, or similar)
  • Network analysis tools (Wireshark, Zeek, tcpdump)
  • Forensic tools and techniques (EnCase, FTK, Volatility, Autopsy)
  • Attack frameworks such as MITRE ATT&CK and the Cyber Kill Chain
  • Threat actor tactics, techniques, and procedures (TTPs)
  • Threat intelligence frameworks and indicators of compromise (IOCs)
  • Network protocols (TCP/IP, DNS, HTTP/S, SMTP, SMB)
  • Firewalls, IDS/IPS, and proxy technologies
  • Windows and Linux operating systems (administration and security hardening)
  • Cloud environments (AWS, Azure, GCP) and cloud security principles
  • Scripting languages (Python, PowerShell, Bash)
  • Malware analysis techniques (static and dynamic analysis)
  • Log analysis and event correlation
  • Vulnerability management concepts


Skills and Abilities:
  • Self-starter mindset with strong ownership, accountability, and professional judgment.
  • Proven ability to remain calm and decisive under pressure in incidents impacting critical infrastructure.
  • Strong analytical, problem solving, and critical thinking skills.
  • Excellent written and verbal communication, with the ability to explain complex issues clearly.
  • Commitment to continuous learning and staying current with evolving threats and technologies.


Critical Infrastructure SOC Competencies:
  • Composure under pressure: Ability to remain calm, focused, and methodical during high-severity incidents where decisions directly impact grid reliability and public safety
  • Mission-driven mindset: Deep understanding of the responsibility that comes with defending critical infrastructure essential to national security and public welfare
  • Rapid triage and prioritization: Ability to quickly assess multiple simultaneous alerts and threats, making rapid decisions on priority and resource allocation
  • Situational awareness: Continuous awareness of the operational environment, threat landscape, and potential cascading impacts of security events on critical systems
  • Team coordination: Skill in working seamlessly with cross-functional teams including IT, OT, engineering, and leadership during incident response
  • Clear communication under stress: Ability to convey technical information accurately and concisely to diverse stakeholders while managing active incidents


Preferred qualifications:
  • Relevant certifications such as GCIA, GCIH, GCFA, GREM, CISSP, CySA+, or equivalent
  • Experience in critical infrastructure or energy sector environments
  • Background in threat hunting or offensive security concepts
  • Familiarity with NERC CIP compliance requirements
  • Experience with SOAR platforms (Splunk SOAR, Palo Alto XSOAR, Swimlane)
  • Knowledge of OT/ICS security concepts


This employer will not sponsor applicants for work visas for this position (ex: H-1B, F-1/CPT/OPT, O-1, E-3, TN, J, etc.).

The expected salary range for this position is $115,000 - $142,000 per year. This role is also eligible for an annual performance bonus, comprehensive health insurance (medical, dental and vision), flexible spending and health savings accounts, a 401(k) plan with generous employer contributions and a student debt benefit, life and AD&D insurance, disability insurance, critical illness and hospital indemnity benefits, paid time off, paid leave, a wellness program, an employee assistance program and other great company perks.

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This is a U.S. based role. If the successful candidate resides outside of the U.S., relocation will be required.

About ISO New England

ISO New England Inc. is an independent, non-profit Regional Transmission Organization, headquartered in Holyoke, Massachusetts, serving Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. ISO-NE oversees the operation of New England's bulk electric power system and transmission lines, generated and transmitted by its member utilities, as well as Hydro-Québec, NB Power, the New York Power Authority and utilities in New York state, when the need arises. ISO-NE is responsible for reliably operating New England's 32,000 megawatt bulk electric power generation and transmission system. One of its major duties is to provide tariffs for the prices, terms, and conditions of the energy supply in New England. ISO New England's stated mission is to protect the health of New England's economy and the well-being of its people by ensuring the constant availability of electricity, today and for future generations. ISO New England ensures the day-to-day reliable operation of New England's bulk power generation and transmission system, oversees the administration of the region's wholesale electricity markets, and manages the regional planning processes. ISO-NE was created in 1997 by the Federal Energy Regulatory Commission, as a replacement for the New England Power Pool, which was created in 1971. The ISO-NE grid does not extend to remote parts of eastern and northern Maine in Washington and Aroostook Counties. In these areas, residents receive their electricity from Canadian providers such as NB Power and Hydro-Québec.
Learn more about ISO New England
Industry
Founded
1997

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