Royal Bank of Canada

Senior Salesforce Developer, WMC CRM - Calgary

Royal Bank of Canada$90K — $120K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of IT experience in Salesforce development roles on engineering teams.
  • Bachelor's degree in a technical field, or equivalent in computer science/information systems.
  • Hands-on experience with Lightning platform, including APEX coding and Lightning Web Components.
  • Deep understanding of Salesforce architecture, including Sales, Service, and Financial Services Clouds.
  • Strong technical background in web development technologies such as Java, C#, HTML, and JavaScript.
  • Experience integrating Salesforce with third-party systems using Mulesoft and REST APIs.
  • Salesforce Certifications: Administrator and Platform Developer I.

Responsibilities

  • Analyze business strategies and requirements to evaluate CRM solution alternatives.
  • Develop strong understanding of business domain functionalities and technology options.
  • Act as a Salesforce Subject Matter Expert, providing training and support to internal teams.
  • Ensure both functional and non-functional requirements are integrated into solutions for long-term viability.
  • Support engineering teams in building robust and secure Salesforce applications.
  • Contribute to the design and development of Salesforce Financial Services Cloud.
  • Facilitate scrum teams in gathering requirements and enhancing Salesforce functionalities.

Benefits

  • Comprehensive Total Rewards Program including bonuses and flexible benefits.
  • Supportive leadership focused on your development through coaching.
  • Opportunity to make a meaningful impact.
  • Dynamic and collaborative team environment.
  • Flexible work/life balance options.
Full Job Description
Job Description

As a Salesforce Developer for the Salesforce Platform within Wealth Management Canada (WMC), you will have a leading role in the implementation of Salesforce Financial Services Cloud (FSC) as the new "Advisor Desktop" for WMC, providing input into the overall solution design that accounts for how key CRM internal aspects need to be setup, as well as integration points and processes to implement the functional capabilities needed for CRM to transform RBC WMC's ability to engage with clients and derive key data driven analytics. You'll be joining a diverse and inclusive agile lab delivering solutions on Salesforce's Financial Services Cloud and Lighting platform. The successful candidate will be excited to join a team that employs the latest in technology, scaled agile practices, as well as DevOps/SRE to stand up the SF Platform for RBC WMC. This role will also act as a subject matter expert for Salesforce on the software engineering team, developing and maintaining expertise on Salesforce Financial Services Cloud (FSC) and working in partnership with the WMC business and program teams.

What will you do?
  • Assess and analyze business strategy, business requirements, current state environment and technology choices to evaluate solution alternatives that meet business sponsor needs in simplest possible way taking full advantage of CRM product features, factoring impact across LoBs using CRM and FSC Org structure.
  • Build strong understanding of business domain functionality and technology options, in order to identify requirements "trade-offs" to meet business objectives and technology evolution
  • Act as a Salesforce SME to other teams to ensure knowledge is propagated across Wealth i.e. upskill staff, training, etc.
  • Ensure both functional and non-functional considerations (resiliency, scalability, security etc) are factored not only in pragmatic way for the solution but also in support to long-term strategy realization
  • Provide expert counseling and support to the engineering team on construction and maintenance of robust, secure and efficient applications supporting the RBC WMC business
  • Contribute to the design and development on the Salesforce Financial Service Cloud to drive business value
  • Provide thought leadership and direction for the RBC WMC CRM transformation onto the Salesforce platform
  • Assist scrum teams in gathering requirements/user stories to develop/enhance functionality on the Salesforce platform, including the technical analysis and estimates
  • Actively contribute in any team discussions by sharing experiences or providing technical know-how to the team to best leverage the out of the box capabilities
  • Support in DevOps development and process efficiencies
  • Stay current on Salesforce's development platform and implement Salesforce development best practices, following the RBC internal standards and guidelines


What do you need to succeed? Must Have:
  • 3 - 5 years IT experience working in a Salesforce development role on engineering teams with at least 3 years of Salesforce Platform experience delivering large projects/programs: Salesforce configuration, customization and development using Salesforce.com
  • Bachelor degree in a technical area of study (e.g., computer science, mathematics or engineering) or other BSc/BA degree with a concentration in computer science or information systems or equivalent
  • Hands-on experience with the Lightning platform including APEX coding, Lightning Web Components, API's and Salesforce Data Model
  • Deep understanding of the Salesforce platform and its architecture and product suite including Sales & Service Cloud and/or Financial Services Cloud
  • Strong technical background with web development technologies like Java, C#, HTML, XML, JSP and JavaScript
  • Experience integrating Salesforce applications with 3rd party systems using Mulesoft, REST API and event based integration patterns
  • Salesforce Certifications: Salesforce Administrator, Salesforce Platform Developer I (PDI)


Nice to Have:
  • Expertise in Cloud Computing, virtualization and SaaS Platforms (beyond CRM)
  • Expertise in data migration initiatives
  • Experience implementing CRM solutions in the financial services sector
  • Experience with Salesforce DevOps best practices and tools including Jenkins, AutoRABIT and COPADO


What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Flexible work/life balance options


#LI-POST

Job Skills
Active Learning, Application Integrations, Detail-Oriented, Group Problem Solving, Programming Languages, Software Development Life Cycle (SDLC)

Additional Job Details

Address:

335 8 AVE SW:CALGARY

City:

Calgary

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-04-27

Application Deadline:

2026-07-17
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

Stay Connected

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities awaiting you at RBC. Explore the possibilities with Royal Bank of Canada, where your future is filled with potential and the path to success is paved with countless opportunities for professional and personal growth. Join us and shape not just your career but the future of the financial industry.
Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
5 Year Trend
+8.7%
NASDAQ

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