The RoleWe are seeking a dynamic and results-driven
Senior Sales Manager to join our team. This advanced role is designed for a high-performing sales professional ready to take the next step in leadership. You will play a key role in driving revenue, supporting the Director of Sales, and contributing to the overall success of the sales and catering team.
This position goes beyond traditional sales-you will help shape strategy, mentor team members, and serve as a vital liaison between clients and hotel operations.
What You'll Do- Proactively generate new business while maintaining and growing existing accounts and market segments
- Support the Director of Sales in overseeing sales and catering efforts, including coaching and team development
- Lead client relationships from prospecting through post-event follow-up, ensuring seamless execution and exceptional service
- Collaborate with internal teams to plan and execute group events, meetings, and functions
- Accurately forecast group rooms and F&B revenue and contribute to strategic revenue planning
- Conduct site tours, client meetings, and sales calls to achieve and exceed revenue goals
- Utilize systems such as Delphi and other sales platforms to manage accounts and track performance
- Participate in sales meetings, trainings, and reporting to align with property and company goals
- Serve as a leader within the team by fostering a collaborative, high-performing, and service-driven culture
What We're Looking For- 3-5+ years of hotel sales experience, preferably with group and/or corporate segments
- Proven track record of meeting or exceeding sales goals
- Strong leadership skills with the ability to mentor and support team members
- Exceptional communication, organization, and time management skills
- Ability to think strategically while executing tactically
- Experience with hotel sales systems (Delphi, CI/TY, PMS, etc.) preferred
- Passion for hospitality and delivering outstanding guest experiences
Benefits of Working for Concord Hospitality- Competitive salary + incentive bonus structure
- Comprehensive medical, dental, and vision plans for you and your family
- 401(k) with company match (immediate vesting)
- Paid time off + paid holidays starting early in your tenure
- Paid parental leave (maternity & paternity)
- Company-paid life insurance and short-term disability
- Employee Assistance Program (EAP) for personal and financial support
- Same-day pay access (UKG Wallet)
- Tuition reimbursement and career development opportunities
- Hotel discounts for you, your family, and friends
- Exclusive discounts on travel, entertainment, and more
