The Senior Sales Enablement Analyst plays a critical role in driving sales efficiency, effectiveness, and scalability across the global commercial organization. This role is responsible for designing, optimizing, and governing end-to-end sales processes, with a strong focus on enhancing the Salesforce CRM experience for frontline users.

This individual serves as a bridge between Sales, Marketing, Sales Ops, and Technology—translating business needs into scalable process improvements, system enhancements, and data-driven insights that enable smarter selling.

KEY DUTIES AND RESPONSIBILITIES

• Lead design and continuous improvement of end-to-end sales processes (lead to close)
• Identify inefficiencies and implement scalable process solutions
• Establish and enforce SOPs and process governance globally
• Own Salesforce enhancement roadmap aligned to seller needs
• Translate business requirements into user stories and partner with dev teams
• Improve CRM usability, automation, and next-best-action guidance
• Ensure stakeholder validation before production releases
• Drive data integrity, reporting consistency, and KPI standardization
• Optimize funnel health, pipeline velocity, and forecast accuracy
• Partner with Marketing on lead flow, scoring, and campaign tracking
• Design workflow automation to reduce manual effort
• Lead continuous improvement initiatives and kaizen events
• Support dashboard/reporting evolution and analytics enablement
• Deliver training and change management support for new processes/tools

ADDITIONAL DUTIES AND RESPONSIBILITIES

MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES)

Required:
• 5–8+ years in Sales Operations, Sales Excellence, or RevOps
• Deep Salesforce CRM experience
• Proven experience in process optimization and automation
• Strong analytical and problem-solving skills
• Experience translating business needs into technical requirements
• Strong cross-functional collaboration skills

Preferred:
• Experience in global organizations
• Familiarity with marketing automation (Pardot/Marketing Cloud)
• Experience with analytics and reporting tools
• Lean / Continuous Improvement experience

Success Metrics:

• Increased sales productivity
• Improved CRM adoption and user satisfaction
• Improved funnel conversion and pipeline velocity
• Reduced process cycle times
• Improved forecast accuracy and data quality
• Timely and high-quality CRM enhancements

Benefits

Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.